Wingstop

3.3
395 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Willoughby Euclid Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
35535 Euclid Ave, Willoughby, OH
44094, United States

Hours

Reviews

3.3
395 reviews
5 stars
187
4 stars
27
3 stars
19
2 stars
31
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving burnt or undercooked items, while others praised the flavor and freshness.

Service Issues

Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, with some positive mentions of helpful employees.

Cleanliness

Frequent mentions of dirty tables and unsanitary conditions in the restaurant, impacting the overall dining experience.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff and good service, while others reported rudeness and lack of attention.
  • AJ
    Alexander Jay
    Dec 21, 2025
    2.0
    I get wingstop thru Uber Eats and every time my food gets delivered from this location it’s less than par compared to the mentor location. I don’t know why they can’t make it as good as mentor can and honestly , I don’t care why I Just know that this location isn’t as good, foood is always burnt or the opposite like, luke warm , sometimes cold in the center .. this place needs to get their act together because wingstop is expensive enough to begin with and has the potential to be really good However this location doesn’t live up to the potential
  • SS
    SHE S
    Nov 19, 2025
    5.0
    A few times I had to get my food remade because I always ask for my wings to be cooked extra crispy and they were not. But since then my wings are always on point and very flavourful! The lady who is the manager cooked them on point for me and she also opened them to make sure I was satisfied before I left the store! Thank you!
  • EF
    Ebro Four
    Nov 11, 2025
    5.0
    Very Nice Location! Staff is helpful and they make very good wings. Managaer assisted me when they messed up my order once.
  • HT
    Heather Trevorson
    Oct 19, 2025
    5.0
    Let me just tell you that this whole place was a vibe while we stopped for dinner tonight. The sweet girl at the register was so fun and so helpful. It was a pleasure talking to her while I waited. The ladies working in the kitchen work great together and seemed to be having a great time. 10/10 🥰
  • NA
    Nigel Adams
    Sep 29, 2025
    1.0
    Food should just not take this long to be ready haha. Can you please staff more than one person on a football night?

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.