Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 35020 Euclid Ave in Willoughby. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and small portions.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
Speed of Service
Customers frequently complained about slow service, particularly during peak hours, with long wait times in both drive-thru and in-store.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, many others reported consistent issues, indicating a lack of overall reliability.
EL
Eddie Lagucki
Nov 14, 2025
1.0
Slow drive thru and bad food
DP
Donna Parker
Nov 11, 2025
3.0
Always order through the drive thru. Food quality is inconsistent. Last time order was wrong ordered burrito supreme and taco supreme. Neither were supreme. Very disappointed.
NW
Nichole Wick
Nov 6, 2025
5.0
Julius is a GEM. He handles late night people like a rockstar. So kind and professional. Give this man a raise.
BF
Brad Fini
Oct 30, 2025
1.0
I’ve eaten at a lot of Taco Bells in my day. Some good, some questionable. But this one hit me right in the nostril, and not in a good way. The moment my companion and I stepped inside, we were greeted by a pungent odor of old, burned grease mixed with pine sol. It smelled like someone tried to deep fry a mop! So we walked out and had lunch at another restaurant.
RR
R R
Oct 7, 2025
1.0
Nightmare all around. Got out of hospital (on my birthday) after having surgery and recovering for a day. Haven't had TB in awhile. I used the kiosk and apparently isntead of ordering a 12 pack with 8 nacho shells, I ordered 8 ranch shells. I was in pain, out of it...etc. Mistakes happen.
I got home and noticed, drove 10 minutes to go back. Went in and told them. They were as cold as ice. Said no refunds, no exchanges. They said even if they get it wrong, they don't usually offer that stuff either. So especially not in my case because I did it wrong.
I explained I had surgery, still had my surgery wrist band on. Heck, I would have shown them my stitched up scar. Told them on top of it, it was my birthday. Again, zero care.
Finally someone lady came up and with two nacho taco and said that is the best they can do. Really? 2? I spent $24, lets say $18 minus the 4 regular hard ones. So I'm still out money and have to throw away the food?
To make it worse, when I went home again the two nacho tacos had about 10% filled. Or about two spoons worth of meat/cheese/lettuce if that. I looked at the ranch ones, the same amount.
So even if you don't think you own me for a innocent mistake, you have me enough food COMBINED to fill one single shell. I won't be back.
Truly a digusting place. And apparently if you contact HQ, they don't care either and, if they even offer, will gave you a few bucks on the Taco Bell app only. TB doesn't care, just as KFC doesn't care either. Though I think the same giant company owns them (and Pizza Hut).