Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 35020 Euclid Ave in Willoughby. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported receiving cold food, incorrect orders, and insufficient portions, leading to dissatisfaction.
Customer Service
Service quality varied significantly; while some staff were praised for their friendliness, many reviews highlighted rude behavior and poor communication from employees.
Wait Times
Long wait times were a common complaint, especially during peak hours, with some customers waiting over 30 minutes for their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.
TZ
Tammy Zana
Dec 26, 2025
1.0
Nothing like listening to obnoxious rap music while waiting for someone to acknowledge you then waiting 15 more minutes for food while employees wander aimlessly around talking to each other or on their phones adjusting the music.
Food was cold when I got it and I ordered in the lobby not the drive thru…
Horrible place…
Never again I’ll drive to mentor.
TC
The Cleveland Critic
Dec 23, 2025
1.0
Shout out to the guy taking orders around 3:30 a.m. he did a wonderful job and definitely understood the assignment..... Now the hater who chimed in on the mic, stay in your lane and do your job. He nailed the customer service part now cook it up in the kitchen. Serving cold food on an order your coworker did a great job creating for the customer is key as well. It's team work that makes the dream work and gets overall 5 star ratings.
KK
KBurke
Dec 22, 2025
1.0
Ordered Six regular tacos at $1.99 each and three burritos. None of these had any meat!!!! Empty tacos of everything, burritos very little . This is after we waited over half an hour in the drive thru on a Sunday evening. I really wanted Taco Bell☹️I’ll make em at home next time.
II
Ian
Dec 18, 2025
1.0
This is the worst one around. I included a picture of my crunchwrap Supreme with no meat for some reason. It's honestly just extremely poorly ran. The food is either cold or my potatoes were absolutely fried to a point that a toddler could say that's not good. I accidentally did my order through the app to here instead if the one on 615. So I am here to vent haha. If you complain in the app you get a 5 dollar off coupon so as a whole taco bell is basically saying they are okay with stealing your money. Just save your money it's not a wise move to give any money to this establishment you will be disappointed which is already a low bar considering its taco bell.
AM
Angelic M
Dec 18, 2025
1.0
It saddens me how bad this Taco Bell is. I have tried it multiple times since moving to Willoughby and the order is never right and they barely put any meat in the burritos/tacos. Got a Crunchwrap supreme tonight and it’s basically just tortilla with a tiny bit of meat lettuce and cheese.