Papa Johns Pizza

3.5
239 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Willoughby, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Willoughby pizza for any occasion. Call us for pizza delivery in Willoughby or stop by 34804 Euclid Avenue for carryout to order the best pizza in Willoughby, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
34804 Euclid Avenue, Willoughby, OH
44094, United States

Hours

Reviews

3.5
239 reviews
5 stars
109
4 stars
36
3 stars
25
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly managers, leading to negative experiences.

Food Quality

Inconsistent food quality was noted, with several customers receiving cold, poorly made, or incorrect orders.

Delivery Issues

Delivery times were often longer than expected, with some orders arriving cold or incomplete.

Sanitation Concerns

Multiple reviews raised concerns about food handling practices, including staff not wearing gloves and poor hygiene.

Positive Staff Interactions

Despite negative feedback, some customers praised friendly staff members who provided good service.
  • AB
    Antoinette Braunlich
    Nov 10, 2025
    2.0
    I had ora pizza 🍕 cheesesticks and 4 20 ounces of Pepsi but didn't get the Pepsies because the store didn't have the 20 ounce pop. When I got my food that's when I found out that the store didn't have the pop. The only thing that was good was the cheesesticks. Not ordering from here again. Also the cheese on the pizza was burnt. And hate that it was delivered by Doordash instead of an employee of Papa John's. This place has gone down hill big time. The prices are unreal.
  • CD
    Connie Dixon
    Oct 10, 2025
    1.0
    I requested my pizza be done at 5, we were there at 5 to pick it up. Not sure how long its been sitting but its cold! When I called the store the supervisor was rude advising she packed it herself but the pizza legit has been sitting for a while. Wont be back!
  • ML
    Massah Lee
    Aug 12, 2025
    4.0
    Food is honestly mid. The people there are friendly. I haven't been too disappointed. It's good for dinner in a rush.
  • KS
    Kallie Schneider
    Jan 16, 2025
    3.0
    This review is mainly as a way to inform. I placed a pretty large order. Ordered a couple extra dipping sauces, they charge $0.80 for an extra side cup of sauce. Not that it will break the bank, but if you're going to charge someone, then make sure it's there. The bigger issue lies with when I tried to contact this store just to let them know that, "hey you charged for extra sauce and didn't provide it, just a heads up for future" i couldn't even get through. Just rings and rings and rings. It's not about getting anything out of it, it's more to inform. So it's a little disappointing when you can't even get in contact with someone. Driver was friendly and timely though!
  • BH
    Barry Hopkins
    Jan 16, 2023
    3.0
    Got what i ordered

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Willoughby, OH?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and on Fridays and Saturdays from 10:30 AM to 1:00 AM.

Can I pick up my order at Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Fridays and Saturdays.