At Papa Johns Pizza in Willoughby, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Willoughby pizza for any occasion. Call us for pizza delivery in Willoughby or stop by 34804 Euclid Avenue for carryout to order the best pizza in Willoughby, along with breadsticks, wings, and more!
Numerous reviews highlighted rude and unhelpful staff, particularly from management, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food quality, including burnt pizzas and wrong toppings.
Delivery Issues
Customers experienced late deliveries, poor communication from drivers, and mishandling of food during delivery.
Cleanliness and Safety
Several reviews raised concerns about food handling practices, including employees not wearing gloves and unsanitary conditions.
Mixed Food Quality
While some customers enjoyed the food, many others described it as inconsistent, with complaints about cold, soggy, or poorly made pizzas.
AP
A P
Feb 4, 2026
1.0
Ordered delivery and live roughly 1 mile away. Tipped in advance (more than 20% even given the short distance). The delivery driver showed up over 30 mins late compared to the “tracker” information, then proceeded to sit out front of my house beeping the horn periodically for 10 mins. Not only is this pathetically lazy, but how am I supposed to understand that the rude person paying on my horn is the Papa John’s delivery driver expecting me to walk out and grab my pizza? I only found out it was my pizza because the lady decided to literally toss my boxes and wings into the one spot of my stoop that actually had snow on it.
On top of a horrible driver, the pizza order was incorrect and I was missing 2 wing sauces that I paid $1 each extra for.
I contacted the store but was not directed to the manager. I contacted corporate and they supposedly filed a complaint.
Would give -0- starts if possible. Pathetic.
CW
Cory Willoughby
Feb 2, 2026
1.0
Slow as hell. Dont pickup Dashs here. Tell you 2 mins and 15 mins later same person asking me whats the name on the order, still ain't done. 4 employees in the back and only one working the oven. Do better.
AS
Alex Sanchez
Jan 10, 2026
1.0
Found Hair on My Cheese Bread won't be ordering from here again
AB
Antoinette Braunlich
Nov 10, 2025
2.0
I had ora pizza 🍕 cheesesticks and 4 20 ounces of Pepsi but didn't get the Pepsies because the store didn't have the 20 ounce pop. When I got my food that's when I found out that the store didn't have the pop. The only thing that was good was the cheesesticks. Not ordering from here again. Also the cheese on the pizza was burnt. And hate that it was delivered by Doordash instead of an employee of Papa John's. This place has gone down hill big time. The prices are unreal.
CD
Connie Dixon
Oct 10, 2025
1.0
I requested my pizza be done at 5, we were there at 5 to pick it up. Not sure how long its been sitting but its cold! When I called the store the supervisor was rude advising she packed it herself but the pizza legit has been sitting for a while. Wont be back!
What are the delivery hours for Papa Johns Pizza in Willoughby, OH?
Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and on Fridays and Saturdays from 10:30 AM to 1:00 AM.
Can I pick up my order at Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 10:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Fridays and Saturdays.
Is Papa Johns Pizza open on holidays?
On December 24th and 31st, Papa Johns is open from 10:30 AM to midnight. It is closed on December 25th. On January 1st, it is open from 10:30 AM to midnight.
What kinds of food does Papa Johns Pizza in Willoughby offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order from Papa Johns Pizza for delivery or carryout?
You can order online for delivery or carryout via their website or app using the links provided for quick ordering and menu browsing.
Does Papa Johns Pizza offer no-contact delivery?
Yes, they provide no-contact delivery service for customer safety and convenience.
Where is Papa Johns Pizza located in Willoughby?
The restaurant is located at 34804 Euclid Avenue, Willoughby, OH 44094.
What other restaurants are near Papa Johns Pizza in Willoughby?
Nearby restaurants include Burger King, Taco Bell, Denny's, Pizza Hut, Raising Cane's Chicken Fingers, Steak 'n Shake, Swensons Drive-In, and Willoughby DQ.
Are there convenient nearby stores for mobile phones or electronics near Papa Johns Pizza?
Yes, nearby mobile phone and electronics stores include AT&T, Verizon, and Victra — Verizon Authorized Retailer.
What other services or places of interest can I find near Papa Johns Pizza?
Nearby you can find FedEx Office Print & Ship Center for printing and shipping needs, Regency Beauty Institute for beauty and cosmetology services, The Vitamin Shoppe for supplements, and wellness centers like Green Lotus Wellness Center and True Massage and Tan.
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