Brand Certified
McDonald's
3.1(1011 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
36390 Euclid Ave, Willoughby, OH
44094, United States
Certified by McDonald's • Mar 01, 2026
(440) 942-7792
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,011 reviews
5 stars
301
4 stars
180
3 stars
152
2 stars
102
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- CZClifford ZeppernickFeb 20, 20263.0Cold food and slow service is not the best way to keep customers
- JWJP WorleyFeb 8, 20261.0everybody on their phone in the back, can't follow the simple instructions literally printed on the stickers on the bags (no ice, or the actual selection of drink)
- DKD KFeb 7, 20261.0Ew nasty. Gross. Not real food or meat.
- SHStacie HrvJan 23, 20265.0Really nice morning staff, fast
- EHEric HumphreyJan 15, 20261.0Pulled up to order and was the only vehicle at 6am. I was told to wait a minute then a car pulled up at the 2nd drive up to order and they took their order. I was sitting there for another couple minutes and nothing so I left. Terrible service.
Frequently Asked Questions About McDonald's
What are McDonald's Willoughby location's regular dine-in hours?
McDonald's in Willoughby is open from 5:00 AM to midnight most days, with extended hours on Friday and Saturday until 1:00 AM, and Sunday from 4:00 AM to midnight.
When is the drive-thru service available at McDonald's Willoughby?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, extended to 1:00 AM on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Does McDonald's Willoughby offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact options, available daily from 5:00 AM to 12:30 AM.
Can I order food from McDonald's Willoughby through a mobile app?
Yes, you can order McDonald's menu items via the McDonald's app, available on both Apple and Android devices.
What payment methods are accepted at McDonald's Willoughby?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available for customers at McDonald's Willoughby?
Yes, complimentary WiFi is available at this McDonald's location.
Where is McDonald's Willoughby located?
McDonald's is located at 36390 Euclid Ave, Willoughby, Ohio, 44094, USA.
What are some nearby places to McDonald's Willoughby where I can shop or dine?
Nearby places include PetSmart for pet supplies, Jersey Mike's Subs for sandwiches, and Buffalo Wild Wings for sports bar dining.
Are there convenient gas stations near McDonald's Willoughby?
Yes, nearby gas stations include Shell and truenorth, which also offer convenience stores and liquor.
What other services can I find near McDonald's Willoughby for personal care or shopping?
Nearby you'll find Terry's Shoes Foot Care Center for orthopedic shoes, Summer Sun Tanning & Nails for beauty services, and Bridal & Tuxedo Emporium for clothing and shoes.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website