Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
CZ
Clifford Zeppernick
Feb 20, 2026
3.0
Cold food and slow service is not the best way to keep customers
JW
JP Worley
Feb 8, 2026
1.0
everybody on their phone in the back, can't follow the simple instructions literally printed on the stickers on the bags (no ice, or the actual selection of drink)
DK
D K
Feb 7, 2026
1.0
Ew nasty. Gross. Not real food or meat.
SH
Stacie Hrv
Jan 23, 2026
5.0
Really nice morning staff, fast
EH
Eric Humphrey
Jan 15, 2026
1.0
Pulled up to order and was the only vehicle at 6am. I was told to wait a minute then a car pulled up at the 2nd drive up to order and they took their order. I was sitting there for another couple minutes and nothing so I left. Terrible service.
What are McDonald's Willoughby location's regular dine-in hours?
McDonald's in Willoughby is open from 5:00 AM to midnight most days, with extended hours on Friday and Saturday until 1:00 AM, and Sunday from 4:00 AM to midnight.
When is the drive-thru service available at McDonald's Willoughby?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, extended to 1:00 AM on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Does McDonald's Willoughby offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact options, available daily from 5:00 AM to 12:30 AM.
Can I order food from McDonald's Willoughby through a mobile app?
Yes, you can order McDonald's menu items via the McDonald's app, available on both Apple and Android devices.
What payment methods are accepted at McDonald's Willoughby?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available for customers at McDonald's Willoughby?
Yes, complimentary WiFi is available at this McDonald's location.
Where is McDonald's Willoughby located?
McDonald's is located at 36390 Euclid Ave, Willoughby, Ohio, 44094, USA.
What are some nearby places to McDonald's Willoughby where I can shop or dine?
Nearby places include PetSmart for pet supplies, Jersey Mike's Subs for sandwiches, and Buffalo Wild Wings for sports bar dining.
Are there convenient gas stations near McDonald's Willoughby?
Yes, nearby gas stations include Shell and truenorth, which also offer convenience stores and liquor.
What other services can I find near McDonald's Willoughby for personal care or shopping?
Nearby you'll find Terry's Shoes Foot Care Center for orthopedic shoes, Summer Sun Tanning & Nails for beauty services, and Bridal & Tuxedo Emporium for clothing and shoes.
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