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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(645 reviews)

Business Details

35535 Euclid Ave, Willoughby, OH
44094, United States
(440) 953-4402
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Willoughby, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
35535 Euclid Ave, Willoughby, OH
44094, United States

Hours

Reviews

4.0
645 reviews
5 stars
336
4 stars
130
3 stars
76
2 stars
28
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and disrespectful behavior.

Product Quality

Numerous reviews mentioned stale donuts and incorrect orders, leading to dissatisfaction with the food quality.

Order Accuracy

Frequent complaints about incorrect orders and items being unavailable, indicating issues with order management.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and friendly atmosphere, others noted unprofessional behavior from staff.

Service Speed

Customers experienced long wait times and inconsistent service speed, particularly during busy hours.
  • CL
    Crystal Lombardo
    Jan 29, 2026
    2.0
    Disappointing that on the second day of having brownie batter donuts at 11am you state you are out of them. This is a highly anticipated item every single year, do better and plan better. Just another example of why when I used to frequent Dunkin, sometimes multiple times a week, we now only go a handful of times a year. Service has gone down across the board and prices just continue to go up.
  • KW
    Kacie Weaver
    Jan 2, 2026
    2.0
    Example when having promotion like a free donut with a coffee purchase you have to ask for it and instead of the bags they are giving away with them I get the basic paper bag what special treat do you have to have just to get what being promoted to other customers.
  • OS
    Ocean Space
    Dec 29, 2025
    5.0
    The staff is always so chill and I have never had a problem with my orders. The staff is super helpful too, even when they dont have to be. I love it
  • BH
    Bonnie Hansen
    Dec 8, 2025
    1.0
    Stale donuts
  • LM
    Lindsey Moore
    Dec 5, 2025
    1.0
    First and foremost, I want to say that this is not a reflection of the staff that works at this location. However, I pre-ordered six packs of munchkins, 10 count to bring to professional clients in the area for the holidays. I have done this for multiple other Dunkin locations recently. When I went there to pick up my order, they were all in rolled up bags. They informed me that at that location they do not get provided the boxes that are advertised on the Dunkin app or website. This “cost saving” idea from the owner is unprofessional and lazy.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Willoughby, OH?

Dunkin' in Willoughby, OH is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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