Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Willoughby, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
644 reviews
5 stars
336
4 stars
130
3 stars
76
2 stars
27
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor management.
Product Quality
Many customers complained about stale donuts and incorrect orders, while some praised the coffee quality.
Cleanliness
Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted issues with hygiene and food handling.
Order Accuracy
Numerous customers reported frequent mistakes with their orders, leading to dissatisfaction.
Staff Attitude
While some staff were described as friendly and helpful, others were criticized for being rude and unprofessional.
- KWKacie WeaverJan 2, 20262.0Example when having promotion like a free donut with a coffee purchase you have to ask for it and instead of the bags they are giving away with them I get the basic paper bag what special treat do you have to have just to get what being promoted to other customers.
- OSOcean SpaceDec 29, 20255.0The staff is always so chill and I have never had a problem with my orders. The staff is super helpful too, even when they dont have to be. I love it
- BHBonnie HansenDec 8, 20251.0Stale donuts
- LMLindsey MooreDec 5, 20251.0First and foremost, I want to say that this is not a reflection of the staff that works at this location. However, I pre-ordered six packs of munchkins, 10 count to bring to professional clients in the area for the holidays. I have done this for multiple other Dunkin locations recently. When I went there to pick up my order, they were all in rolled up bags. They informed me that at that location they do not get provided the boxes that are advertised on the Dunkin app or website. This “cost saving” idea from the owner is unprofessional and lazy.
- JNJustin NoneyaNov 26, 20251.0The rating should be one star .Just drive by . Don't stop .an think it's going to be good this time, it will be worse . If u want the rudest staff and the worst coffee stop here . If not just don't bother save your 11 dollars .
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Willoughby, OH?
Dunkin' in Willoughby, OH is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' Willoughby?
Dunkin' serves breakfast, lunch, and brunch meals.
Where is Dunkin' located in Willoughby, Ohio?
Dunkin' is located at 35535 Euclid Ave, in the Lake sublocality of Willoughby, OH 44094.
What new holiday drinks are available at Dunkin' this season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What are some specialty items Dunkin' offers?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order ahead from Dunkin' in Willoughby?
You can order ahead using the Dunkin' mobile app available for iOS and Android or online through their ordering URL.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What nearby restaurants can I visit before or after stopping at Dunkin'?
Nearby restaurants include Subway, Alice's Italian Side, Panda Restaurant, East of Chicago Pizza, Wingstop, Chick-fil-A, and Cocos Locos Mexican Restaurant, offering a variety of cuisines you can enjoy around your visit.
Are there other coffee shops near Dunkin' in Willoughby?
Yes, 7 Brew Coffee and another Dunkin' location are nearby if you're exploring coffee options in the area.