Business Details
About
Mexican Restaurant
Chipotle Euclid Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.4
1,252 reviews
5 stars
265
4 stars
115
3 stars
93
2 stars
110
1 star
669
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unsanitary conditions.
Availability of Items
Many customers noted that the location frequently ran out of key ingredients, leading to dissatisfaction.
Management Issues
Reviews indicated a lack of effective management, with staff appearing unmotivated and disorganized.
- RJRachel JohnsonNov 11, 20251.0Worst possible chipotle you could ever go to. All three times we have gone in at 7pm (4 hours until close) and they have been out of major items like rice or the all proteins and have no intention on making more… it’s a waste of time walking in at this point because you will never get the meal you want.
- SWsean wahlNov 11, 20252.0What a mess this place is. Food is old and cold.... The staff is less then friendly. Hire staff that care.
- BNBrittany NessNov 8, 20255.0Those employees are doing the best they can with what they’re given. A Saturday night rush is tough enough, and adding in a new, barely trained employee can make things even more challenging. But the staff, including the manager, stayed calm, polite, and level-headed through all of it. And despite the chaos, the food was delicious.
- AJA JNov 3, 20251.0Chicken wasn’t fully cooked! Threw half my food away. They were missing fajitas, steaks, & carne asada. Guacamole was very dark brown looked like it stayed out all night. One of the employees was being very disrespectful & cussing to the other employees. I don’t recommend anyone to come here during lunch hours. 😑
- KSKristina ShkolnikNov 2, 20252.0Went there last week and while I was ordering my chicken salad and asking to add cheese into it a worker was taken so much aback that he threw his hands out and walked into the back and then I told the cashier that if a food worker is going to judge people like that based on what they eat - that person should not then work in the food industry. And then as I was walking out the door someone yelled "Fake Jew". First of all - I'm not even Jewish! And even if I was - that's none of anyone's business! I have never felt so biased and discriminated in my life! No matter what religion a person is - noone should judge them on their food order! Awful!
Frequently Asked Questions About Chipotle Mexican Grill
What are the typical opening hours of Chipotle Mexican Grill on Euclid Avenue?
Chipotle Mexican Grill on Euclid Avenue is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, Chipotle provides online orders and offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Willoughby, OH?
It is located at 36200 Euclid Ave, Lake, Willoughby, OH 44094, United States.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
How can I contact Chipotle Mexican Grill on Euclid Avenue?
You can contact them by phone at +1 440-942-5897 or email at oh.0765.euclid@chipotle.com.
Does Chipotle Mexican Grill support LGBTQ customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers.
Are there popular places nearby Chipotle Mexican Grill to visit before or after dining?
Nearby points of interest include Willoughby Commons - GameStop for entertainment, Starbucks for coffee, and Beal's Pickles and Pints for American cuisine and drinks.
Is there a convenient place to get banking services near Chipotle Euclid Avenue?
Yes, FirstMerit Bank, Bank of America Advanced Center, and Huntington Bank are all located nearby for your banking needs.
Where can I find mobile phone or electronics stores near Chipotle in Willoughby?
Nearby you can find Cricket Wireless (inside GameStop) and RadioShack for mobile phones and electronics.
Are there options for health and wellness services near Chipotle on Euclid Avenue?
Yes, Alternative HealthCare Solutions, Willo Nature's Way (a health market), and Ophthalmology Consultants are nearby for physical therapy, supplements, and eye care.