Brand Certified
Chipotle Mexican Grill
2.3(1267 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
36200 Euclid Ave, Willoughby, OH
44094, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(440) 942-5897
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/willoughby/36200-euclid-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=765
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Euclid Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.3
1,267 reviews
5 stars
266
4 stars
114
3 stars
93
2 stars
110
1 star
684
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked meat, cold food, and stale chips.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash and unsanitary conditions.
Availability of Items
Customers consistently noted that the location was often out of key ingredients, leading to frustration and dissatisfaction.
Staffing Problems
Several reviews mentioned that the location appeared understaffed, contributing to long wait times and poor service.
- YYYoloFeb 22, 20261.0This is a horrible chipotle... Definitely don't door dash here
- BSBobby ShephardFeb 17, 20261.0Food was cold, was missing chips and chimichurri. The bowl looked terrible and gave me extremely small portions. Paid for double meat and didn’t get double. $22.50 for absolute garbage
- M7Mwenzel7 7Feb 15, 20263.0Although the store was clearly severely understaffed, Addison was the only one working the line and handled the situation exceptionally well. He maintained a calm and professional demeanor the entire time, kept the line moving as efficiently as possible, and did his best to take care of each customer despite the pressure. It was evident he was doing the work of multiple people without losing composure. He deserves recognition for showing up, stepping up, and representing the store with a strong work ethic and positive attitude under difficult circumstances.
- ACAshley ColeFeb 13, 20261.0Worst chipotle ever. After standing in line for 20 minutes to order they tell you they have no meat cooked. Slow service and the workers do not care at all.
- KLKelli LangdonFeb 9, 20261.0The staff was rude did not seem to care about there job. They put so much sour cream on and did not put the lid on right I got sour cream everywhere. It was dirty. Will not be going back there ever again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the typical opening hours of Chipotle Mexican Grill on Euclid Avenue?
Chipotle Mexican Grill on Euclid Avenue is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, Chipotle provides online orders and offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Willoughby, OH?
It is located at 36200 Euclid Ave, Lake, Willoughby, OH 44094, United States.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
How can I contact Chipotle Mexican Grill on Euclid Avenue?
You can contact them by phone at +1 440-942-5897 or email at oh.0765.euclid@chipotle.com.
Does Chipotle Mexican Grill support LGBTQ customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers.
Are there popular places nearby Chipotle Mexican Grill to visit before or after dining?
Nearby points of interest include Willoughby Commons - GameStop for entertainment, Starbucks for coffee, and Beal's Pickles and Pints for American cuisine and drinks.
Is there a convenient place to get banking services near Chipotle Euclid Avenue?
Yes, FirstMerit Bank, Bank of America Advanced Center, and Huntington Bank are all located nearby for your banking needs.
Where can I find mobile phone or electronics stores near Chipotle in Willoughby?
Nearby you can find Cricket Wireless (inside GameStop) and RadioShack for mobile phones and electronics.
Are there options for health and wellness services near Chipotle on Euclid Avenue?
Yes, Alternative HealthCare Solutions, Willo Nature's Way (a health market), and Ophthalmology Consultants are nearby for physical therapy, supplements, and eye care.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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