Bruegger's Bagels

4.1
255 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
5900 Som Center Road, Willoughby, OH
44094, United States

Hours

Reviews

4.1
255 reviews
5 stars
150
4 stars
48
3 stars
19
2 stars
14
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the bagels and breakfast sandwiches for their taste and freshness, although some reported issues with undercooked items and incorrect orders.

Customer Service

Feedback on customer service was mixed; while many praised friendly and attentive staff, others reported rude interactions and poor service experiences.

Stock Issues

Multiple reviews highlighted frequent stock shortages, particularly of popular bagels, leading to customer dissatisfaction.

Cleanliness

Several customers expressed concerns about the cleanliness of the establishment, noting dirty areas that detracted from their dining experience.

Efficiency

While some customers appreciated the quick service, others mentioned long wait times and issues with order accuracy.
  • KS
    Kyle S
    Oct 12, 2025
    2.0
    It never fails that they're out of all gourmet bagels before 9am. This has been the case for the last two years. The food is standard but the lack of selection doesn't make it worth getting out of your car. You're better off going to different locations.
  • JD
    Johnny D
    Oct 5, 2025
    5.0
    Great breakfast place
  • MS
    Mr. RaVaughn F. Sims
    Sep 22, 2025
    5.0
    The staff is awesome some of the best people. Salt of the earth. I haven't been in a while due to illness. Yet they remembered me and welcomed me.
  • CN
    Ciara Norris
    Sep 5, 2025
    2.0
    This was my first time going to this location. The guy taking the order seemed genuinely annoyed at me for coming in. He seemed put off when asked if they still had the cheesy hash brown bagels. He said yes and we did get them I guess, they had 5 hash brown flakes on top of them. The bagels were also undercooked. Not a great experience and I don’t think I’ll be coming back to this location
  • EH
    Erik H
    Aug 12, 2025
    4.0
    Way better than Panera.

Frequently Asked Questions About Bruegger's Bagels

What type of bagels does Bruegger's Bagels in Willoughby offer?

Bruegger's Bagels offers authentic New York style bagels baked fresh every morning, along with gourmet topped bagels and made-in-Vermont cream cheese.

What are the operating hours of Bruegger's Bagels at 5900 Som Center Road?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.