Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers generally praised the bagels and breakfast sandwiches for their taste and freshness, although some reported issues with undercooked items and incorrect orders.
Customer Service
Feedback on customer service was mixed; while many praised friendly and attentive staff, others reported rude interactions and poor service experiences.
Stock Issues
Multiple reviews highlighted frequent stock shortages, particularly of popular bagels, leading to customer dissatisfaction.
Cleanliness
Several customers expressed concerns about the cleanliness of the establishment, noting dirty areas that detracted from their dining experience.
Efficiency
While some customers appreciated the quick service, others mentioned long wait times and issues with order accuracy.
KS
Kyle S
Oct 12, 2025
2.0
It never fails that they're out of all gourmet bagels before 9am. This has been the case for the last two years.
The food is standard but the lack of selection doesn't make it worth getting out of your car.
You're better off going to different locations.
JD
Johnny D
Oct 5, 2025
5.0
Great breakfast place
MS
Mr. RaVaughn F. Sims
Sep 22, 2025
5.0
The staff is awesome some of the best people. Salt of the earth. I haven't been in a while due to illness. Yet they remembered me and welcomed me.
CN
Ciara Norris
Sep 5, 2025
2.0
This was my first time going to this location. The guy taking the order seemed genuinely annoyed at me for coming in. He seemed put off when asked if they still had the cheesy hash brown bagels. He said yes and we did get them I guess, they had 5 hash brown flakes on top of them. The bagels were also undercooked. Not a great experience and I don’t think I’ll be coming back to this location
Frequently Asked Questions About Bruegger's Bagels
What type of bagels does Bruegger's Bagels in Willoughby offer?
Bruegger's Bagels offers authentic New York style bagels baked fresh every morning, along with gourmet topped bagels and made-in-Vermont cream cheese.
What are the operating hours of Bruegger's Bagels at 5900 Som Center Road?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Can I order catering services for breakfast or lunch at Bruegger's Bagels?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
Does Bruegger's Bagels provide options for placing orders ahead of time?
Yes, you can order ahead using the Bruegger's mobile app available for both Android and iOS.
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is there parking available when visiting Bruegger's Bagels?
Yes, there is free street parking as well as free parking lot spaces available.
Are there nearby coffee shops I can visit after getting bagels at Bruegger's?
Yes, Starbucks is a nearby coffee shop where you can enjoy more variety of coffee and drinks after visiting Bruegger's Bagels.
What other dining options are close to Bruegger's Bagels?
Nearby dining options include Subway, known for sandwiches, and Peking Chinese Restaurant for Asian cuisine, giving you variety in your meal choices around 5900 Som Center Road.
Are there personal care and beauty services near Bruegger's Bagels?
Yes, there are several nearby places like Expert Nails and Spa, Raun Hairdressers and Day Spa, and Sport Clips Haircuts offering beauty and grooming services.
How can visiting nearby professional services benefit customers of Bruegger's Bagels?
Customers can conveniently access services like dental care at Schlesinger Family Dental or IT support from Affordable IT and Securafy Inc. while visiting or near Bruegger's Bagels.