Brand Certified
McDonald's
3.4(2031 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2841 Bishop Rd, Willoughby Hills, OH
44092, United States
Certified by McDonald's • Mar 01, 2026
(440) 944-2224
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,031 reviews
5 stars
621
4 stars
453
3 stars
370
2 stars
215
1 star
372
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, particularly during busy hours or with mobile orders.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Feedback on food quality was mixed, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
- LCLorenzo ConteFeb 4, 20261.0I'm flabbergasted at the level of stupidity that our human race has come to, I wanted to try the new hot honey chicken sandwich, go through the drive-thru ask can I get the hot honey chicken sandwich so why am I being charged and given a bacon version that cost more that I did not ask for, and of course I'm not near that location anymore so I'm not going back but just the level of stupidity I didn't even say the word bacon I didn't even say any word that began with B
- JWJosh WallJan 30, 20263.0It was a normal ahh mcdonalds, nothing special. Food took a little long
- VSVictoria SladeJan 28, 20264.0Pleasant and quick...
- AWAmber WhiteJan 16, 20265.0Fast, friendly, service! Order was hot, clean restaurant, quiet atmosphere, Impressed!!
- JKJeanette KellyDec 17, 20251.0I only get a 15 minute break; went to order, I only had cash so I ordered at the kiosk and went to pay… and was ignored for 10 minutes… had ppl walk by me… then the manager took care of a applicant who came in well after me… there went my break…. No food, no drink and a solemn swear I will never go to this McDonald’s ever again
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's Willoughby Hills?
McDonald's in Willoughby Hills is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
Does the McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 11:00 PM on weekdays and Saturdays, and from 6:00 AM to 11:00 PM on Sundays.
What delivery options does McDonald's Willoughby Hills provide?
They offer delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's website or use their app available on iOS and Android. The delivery link is https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Willoughby Hills?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I access the McDonald's menu online?
Yes, the full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at the McDonald's location?
Yes, McDonald's Willoughby Hills offers WiFi service to customers.
What nearby convenience stores can I visit around McDonald's Willoughby Hills?
Nearby convenience stores include 7-Eleven, AMPM, Sheetz, truenorth, and Shell gas stations which offer additional shopping and fueling options.
Are there any nearby grocery stores I can visit after McDonald's?
Yes, ALDI USA supermarket is nearby if you want to do grocery shopping after your meal at McDonald's.
What entertainment or services nearby can complement my visit to McDonald's?
Nearby, you can find Buckeye Charity Poker for arts and entertainment, the Willoughby Hills Family Chiropractic for health services, and Zoom Express Car Wash for automotive needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website