Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Several reviews mentioned issues with food quality, including cold, undercooked, or stale items.
Order Accuracy
A significant number of customers experienced problems with incorrect orders and missing items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of unclean dining areas and unsanitary food handling.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted rude or indifferent service.
ML
Michael Lunceford
Nov 16, 2025
1.0
Lies!! All j wanted was a lg coke and a Brownie Oreo fusion guy comes on and say sorry sir we are out of everything and sure when we will get more we only have reg frost so I said fine lg please I pull up to the window and behold Oreo mix the brownie batter and a couple of others on top of the frost machine. Not only did he lie he did so cause he was lazy and not only that the frosty was water down. Great job guys!!!
TD
Tonya Davis
Oct 8, 2025
1.0
Ignored at window for @ 5 min while employees gossiping. Had to pull forward for food. Got home wrong food. Called no answer. Drove back waiting at window with no acknowledgement for several minutes. Finally got their attention...they opened the window gave me the correct food and shut the window. Unreal.
BS
Brandon Seasly
Sep 6, 2025
1.0
Check that your order is correct before you leave. Awful service have ordered several times before posting a review. Every time we order something is missing and staff has attitude problem when pointing out their mistakes gave us expired coupons to fix the issue thanks for nothing. If i was you i'd skip off to the next town for a wendy's.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Willard, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Willard, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (567) 224-2900.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 631 - Willard Wendy’s serve breakfast?
Yes, this Wendy’s location in Willard, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Willard, OH?
The drive-through is open every day from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Willard, OH serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near Willard, OH?
Yes, delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment methods are accepted at Wendy's in Willard?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Willard location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to midnight every day.
How can I provide feedback or contact the Wendy's location in Willard?
You can contact customer care via live chat or call 888-624-8140, or reach the restaurant directly at (567) 224-2900. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Where is Wendy's located in Willard, OH?
Wendy's is located at 114 E Walton St, Willard, OH 44890.
What nearby places can help me locate Wendy's in Willard?
Nearby places include Willard Firelands Moose Lodge #2153, La Campesina Mexican Restaurant, and the Walton Inn hotel which can help you find your way to Wendy's at 114 E Walton St.
Are there other fast food restaurants near Wendy's in Willard?
Yes, near Wendy's you can find Arby's, McDonald's, and Taco Bell for additional fast food options.
What nearby services could I visit after dining at Wendy's?
After dining at Wendy's, you might visit nearby places like Rite Aid pharmacy for convenience items, Civista Bank for banking needs, or Schaffer Danhoff Chrysler Dodge Jeep for automotive services.