Wendy's

3.7
424 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
114 E Walton St, Willard, OH
44890, United States

Hours

Reviews

3.7
424 reviews
5 stars
178
4 stars
101
3 stars
63
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned issues with food quality, including cold, undercooked, or stale items.

Order Accuracy

A significant number of customers experienced problems with incorrect orders and missing items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of unclean dining areas and unsanitary food handling.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted rude or indifferent service.
  • ML
    Michael Lunceford
    Nov 16, 2025
    1.0
    Lies!! All j wanted was a lg coke and a Brownie Oreo fusion guy comes on and say sorry sir we are out of everything and sure when we will get more we only have reg frost so I said fine lg please I pull up to the window and behold Oreo mix the brownie batter and a couple of others on top of the frost machine. Not only did he lie he did so cause he was lazy and not only that the frosty was water down. Great job guys!!!
  • TD
    Tonya Davis
    Oct 8, 2025
    1.0
    Ignored at window for @ 5 min while employees gossiping. Had to pull forward for food. Got home wrong food. Called no answer. Drove back waiting at window with no acknowledgement for several minutes. Finally got their attention...they opened the window gave me the correct food and shut the window. Unreal.
  • BS
    Brandon Seasly
    Sep 6, 2025
    1.0
    Check that your order is correct before you leave. Awful service have ordered several times before posting a review. Every time we order something is missing and staff has attitude problem when pointing out their mistakes gave us expired coupons to fix the issue thanks for nothing. If i was you i'd skip off to the next town for a wendy's.
  • TR
    Tim Reed
    Aug 31, 2025
    3.0
    Thin burgers for 8 dollars. Meh.
  • LR
    LARRY “LARRY OG #3” ROSE
    Aug 24, 2025
    4.0
    They do good here for a wendys

Frequently Asked Questions About Wendy's

Is 631 - Willard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.