Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders and missing items, particularly during drive-thru service.
Service Speed
Customers reported long wait times for food, both in drive-thru and mobile orders, with some stating it took excessively long to receive their meals.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or undercooked items, while others praised the freshness and taste.
Cleanliness
Concerns raised about the cleanliness of the restaurant, including unkempt bathrooms and unsanitary food handling practices.
Customer Service
Varied experiences with staff; some customers noted friendly and helpful service, while others reported rude or inattentive behavior.
ML
Michael Lunceford
Nov 16, 2025
1.0
Lies!! All j wanted was a lg coke and a Brownie Oreo fusion guy comes on and say sorry sir we are out of everything and sure when we will get more we only have reg frost so I said fine lg please I pull up to the window and behold Oreo mix the brownie batter and a couple of others on top of the frost machine. Not only did he lie he did so cause he was lazy and not only that the frosty was water down. Great job guys!!!
TD
Tonya Davis
Oct 8, 2025
1.0
Ignored at window for @ 5 min while employees gossiping. Had to pull forward for food. Got home wrong food. Called no answer. Drove back waiting at window with no acknowledgement for several minutes. Finally got their attention...they opened the window gave me the correct food and shut the window. Unreal.
BS
Brandon Seasly
Sep 6, 2025
1.0
Check that your order is correct before you leave. Awful service have ordered several times before posting a review. Every time we order something is missing and staff has attitude problem when pointing out their mistakes gave us expired coupons to fix the issue thanks for nothing. If i was you i'd skip off to the next town for a wendy's.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Willard, OH?
The drive-through is open every day from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Willard, OH serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near Willard, OH?
Yes, delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment methods are accepted at Wendy's in Willard?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Willard location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to midnight every day.
How can I provide feedback or contact the Wendy's location in Willard?
You can contact customer care via live chat or call 888-624-8140, or reach the restaurant directly at (567) 224-2900. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Where is Wendy's located in Willard, OH?
Wendy's is located at 114 E Walton St, Willard, OH 44890.
What nearby places can help me locate Wendy's in Willard?
Nearby places include Willard Firelands Moose Lodge #2153, La Campesina Mexican Restaurant, and the Walton Inn hotel which can help you find your way to Wendy's at 114 E Walton St.
Are there other fast food restaurants near Wendy's in Willard?
Yes, near Wendy's you can find Arby's, McDonald's, and Taco Bell for additional fast food options.
What nearby services could I visit after dining at Wendy's?
After dining at Wendy's, you might visit nearby places like Rite Aid pharmacy for convenience items, Civista Bank for banking needs, or Schaffer Danhoff Chrysler Dodge Jeep for automotive services.