Wendy's

3.7
427 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
114 E Walton St, Willard, OH
44890, United States

Hours

Reviews

3.7
427 reviews
5 stars
179
4 stars
101
3 stars
64
2 stars
23
1 star
60

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly during drive-thru service.

Service Speed

Customers reported long wait times for food, both in drive-thru and mobile orders, with some stating it took excessively long to receive their meals.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or undercooked items, while others praised the freshness and taste.

Cleanliness

Concerns raised about the cleanliness of the restaurant, including unkempt bathrooms and unsanitary food handling practices.

Customer Service

Varied experiences with staff; some customers noted friendly and helpful service, while others reported rude or inattentive behavior.
  • ML
    Michael Lunceford
    Nov 16, 2025
    1.0
    Lies!! All j wanted was a lg coke and a Brownie Oreo fusion guy comes on and say sorry sir we are out of everything and sure when we will get more we only have reg frost so I said fine lg please I pull up to the window and behold Oreo mix the brownie batter and a couple of others on top of the frost machine. Not only did he lie he did so cause he was lazy and not only that the frosty was water down. Great job guys!!!
  • TD
    Tonya Davis
    Oct 8, 2025
    1.0
    Ignored at window for @ 5 min while employees gossiping. Had to pull forward for food. Got home wrong food. Called no answer. Drove back waiting at window with no acknowledgement for several minutes. Finally got their attention...they opened the window gave me the correct food and shut the window. Unreal.
  • BS
    Brandon Seasly
    Sep 6, 2025
    1.0
    Check that your order is correct before you leave. Awful service have ordered several times before posting a review. Every time we order something is missing and staff has attitude problem when pointing out their mistakes gave us expired coupons to fix the issue thanks for nothing. If i was you i'd skip off to the next town for a wendy's.
  • TR
    Tim Reed
    Aug 31, 2025
    3.0
    Thin burgers for 8 dollars. Meh.
  • LR
    LARRY “LARRY OG #3” ROSE
    Aug 24, 2025
    4.0
    They do good here for a wendys

Frequently Asked Questions About Wendy's

Is 631 - Willard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Willard, OH?

The drive-through is open every day from 6:30 AM to midnight.