Wingstop

3.5
786 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Whitehall E Main St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3686 E Main St, Whitehall, OH
43213, United States

Hours

Reviews

3.5
786 reviews
5 stars
299
4 stars
156
3 stars
119
2 stars
38
1 star
174

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked wings and cold, soggy fries.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty reaching the restaurant by phone.

Order Accuracy

Several customers experienced problems with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness and Environment

Some reviews mentioned unsanitary conditions and a generally unpleasant atmosphere in the restaurant.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • JC
    James Crenshaw
    1 day ago
    1.0
    Every time I go to this location im missing items from my order!!
  • PG
    PrettyLadyMaine Green
    Jan 5, 2026
    5.0
    First time trying Wingstop I got the 70 cent boneless wings 10 for $7.00 I tried two flavors and got an order of cheese fries as well. They were a little stingy with the sauce and cheese however the chicken is really good and the fries are nicely seasoned.
  • RL
    Ray Lechellé
    Dec 22, 2025
    1.0
    I ordered Wingstop through DoorDash last night and by the next morning I was dealing with severe nausea, dizziness, and stomach pain that lasted all day — to the point where it affected me at work. The only thing I ate beforehand was this meal. The chicken appeared questionable, and based on how sick I became shortly after, I’m extremely concerned about possible undercooking or unsanitary handling. This experience was not only unpleasant but genuinely alarming. Food safety should never be a gamble. I won’t be ordering again, and I strongly caution others to be careful.
  • JW
    Joshua Wright
    Dec 15, 2025
    1.0
    They got me again! Beware ordering from this location. Especially delivery. Waited an hour no problem. Driver never picks up food. Order canceled. No way to reach anyone, they dont answer the phone. I foolishly have had 3 of 8 good experiences here but never again will I risk it.
  • DG
    Diana Green
    Dec 12, 2025
    1.0
    The lady at the counter was very sweet. Kudos to her. This food is ridiculous, like they just poured sauce on the hard over dried out tenders that have been sitting in the basket over the heat over cooking , this is so sad that people have no care for any one else’s money time or food. I’m sure the food the employees cook for them selves look nothing like this !!! Do better !

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.