Subway

3.7
258 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Whitehall Subway® Restaurant at 3912 E. Broad Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3912 E. Broad Street, Whitehall, OH
43213, United States

Hours

Reviews

3.7
258 reviews
5 stars
108
4 stars
66
3 stars
29
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some employees received praise for friendliness while others were criticized for rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh ingredients while others experienced poorly made sandwiches and missing items.

Cleanliness

Store cleanliness received mixed feedback; some customers noted a clean environment, while others reported dirty conditions and unsanitary practices.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect sandwich preparations, leading to customer dissatisfaction.

Staffing Issues

Reports of being understaffed, leading to long wait times and poor service during busy hours.
  • RY
    Robert Yarnell
    5 days ago
    1.0
    2nd time going to this location for lunch. Both times workers are in the back, don’t know you walk in, smoking inside the back door, food left uncovered, waited a few minutes and left this time. Not recommended.
  • TC
    Theresa Carter
    Dec 23, 2025
    1.0
    Why are you adding a tip? It’s a to go order! And when I ask what’s the extra for… she says she doesn’t know! I didn’t read it until I got home, but it’s just the principal.
  • PL
    Paula Leal
    Dec 7, 2025
    1.0
    I arrived at the place and the employee had a bad attitude. He seemed inexperienced. He started preparing my order and cut his finger. He put on a bandage and a glove and wanted to continue preparing the same sandwich with the same knife he had cut himself with. I told him to change both, but he ignored me until I told him two more times. He got very angry and threw the knife onto the table aggressively. Luckily, another employee took over the order... but I don't recommend this place. All the vegetables didn't look fresh, and I spent the day with an upset stomach after eating the sandwich.
  • HR
    Harold Rowland
    Oct 13, 2025
    2.0
    The Subway on cassady avenue in Columbus is absolutely ridiculous! The lady that works in there walks around like a mummy with an attitude. She does not greet you when you stand at the counter she just responds bread then you tell what kind of bread you want and she says toasted or not then she says sandwich. Then you tell her the items You want on the sandwich. Just slides the sandwich over finishes it up puts it in a bag slides a receipt in it and slides the bag towards you never udders a word. I've been going there for 2 months same behavior there is no way in God's green earth no one has complained about this woman. I see there's a sign needing employees. I hope you're hiring her replacement cuz she is an absolute embarrassment to Subway.
  • SG
    Savvy G
    Oct 3, 2025
    1.0
    If i could give this place a 0 I would. Waited for almost an hour for my online order to be ready as the employee got everyone else that was coming in before mine. Not only that but didnt even get the sandwiches correct and had (no exaggeration) 2 slices of meat on each side of my foot long. This is thee worst Subway in the area. Highly recommend avoiding this location if at all possible.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Whitehall?

The Subway restaurant is located at 3912 E. Broad Street, D22c, Town & Country Shopping Center, Whitehall, OH 43213.

What are the operating hours for Subway in Whitehall?

Subway is open Monday through Saturday from 10:00 AM to 11:00 PM and on Sunday from 10:00 AM to 8:00 PM.