Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Whitehall Subway® Restaurant at 3912 E. Broad Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
255 reviews
5 stars
109
4 stars
65
3 stars
29
2 stars
15
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and lack of attention.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and well-prepared sandwiches, while others received poorly made or incorrect orders.
Cleanliness
Store cleanliness is noted positively by some customers, but others reported dirty conditions and unsanitary practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders.
Staffing Issues
Reports of being understaffed, leading to long wait times and poor service experiences.
- HRHarold RowlandOct 13, 20252.0The Subway on cassady avenue in Columbus is absolutely ridiculous! The lady that works in there walks around like a mummy with an attitude. She does not greet you when you stand at the counter she just responds bread then you tell what kind of bread you want and she says toasted or not then she says sandwich. Then you tell her the items You want on the sandwich. Just slides the sandwich over finishes it up puts it in a bag slides a receipt in it and slides the bag towards you never udders a word. I've been going there for 2 months same behavior there is no way in God's green earth no one has complained about this woman. I see there's a sign needing employees. I hope you're hiring her replacement cuz she is an absolute embarrassment to Subway.
- SGSavvy GOct 3, 20251.0If i could give this place a 0 I would. Waited for almost an hour for my online order to be ready as the employee got everyone else that was coming in before mine. Not only that but didnt even get the sandwiches correct and had (no exaggeration) 2 slices of meat on each side of my foot long. This is thee worst Subway in the area. Highly recommend avoiding this location if at all possible.
- MHMaria HortonSep 30, 20255.0quite literally the greatest subway in the history of time!! Brandy and Sydney are great during the lunch hour!
- BJBryden JohnsonSep 23, 20255.0Wouldn’t be Subway dayyy without Sydney and Brandy!!! They make my chicken bacon ranch the second I walk in. Love the energy! Always have a good experience coming in and will continue dining here. Thank you!!
- AHAlyssa HeftSep 23, 20255.0For the previous months that I’ve worked in Whitehall, I’ve gone to this subway at least once a week for the lunch hour (I’ve deemed it ‘Subway day’, but I will only go if it’s this specific subway) Sydney and Brandy are always so kind and always greet me with a smile. I’ve gone so much they’ve even remembered my order which always makes me feel special! They are very sweet individuals who keep the store looking great, and running even better! I have not once seen anything in the containers that have looked like they have been sitting out, going bad, or not replaced. These ladies do a fantastic job and ensuring they are providing fresh veggies, meats, and cheeses for every sub! I’ve never gotten a sub that I’ve thought tasted weird, or bad. Keep up the great work!
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Whitehall?
The Subway restaurant is located at 3912 E. Broad Street, D22c, Town & Country Shopping Center, Whitehall, OH 43213.
What are the operating hours for Subway in Whitehall?
Subway is open Monday through Saturday from 10:00 AM to 11:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Which meals are served at the Subway in Whitehall?
This Subway location serves breakfast, lunch, and dinner.
Does this Subway offer delivery and pickup options?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at the Subway restaurant in the Town & Country Shopping Center?
Yes, this Subway location serves dine-in customers and also offers takeout and catering services.
Does the Whitehall Subway provide catering services?
Yes, catering services are available for your events and gatherings.
Where can I view the menu and order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/1031-0/menu.
What other dining options are nearby the Subway restaurant?
Near Subway, you can find restaurants such as Pier 11 Boiling Seafood & Bar, Taco Bell, Burger King, Tim Hortons, and Bob Evans for a variety of dining experiences.
Are there any shopping locations near the Subway in Town & Country Shopping Center?
Yes, nearby shopping includes Fashion City, rue21, Ashley Stewart, Hibbett Sports, Dollar General, Family Dollar, Dollar Tree, and Deals for clothing, shoes, and discount goods.
Which nearby places can help with mobile phone needs around Subway?
Nearby mobile phone stores include Cricket Wireless, Boost Mobile, T-Mobile, and One Production Wireless, providing options for phone sales and services.