Dairy Queen Grill & Chill

3.7
989 reviews
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Business Details

549 S Yearling Rd, Whitehall, OH
43213-2850, United States
(614) 237-3983
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
549 S Yearling Rd, Whitehall, OH
43213-2850, United States

Hours

Reviews

3.7
989 reviews
5 stars
431
4 stars
232
3 stars
114
2 stars
70
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received undercooked or stale items.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and order mistakes.

Cleanliness

The dining area was noted as clean by some, but others mentioned the need for improvements in overall facility upkeep.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer dissatisfaction.

Operational Hours

Customers expressed frustration over the business closing earlier than advertised hours.
  • DD
    Darenda Day
    Dec 8, 2025
    5.0
    Always fresh/ hot food. My orders are always correct. Never had a single issue with quality freshness taste or service. Would recommend to all! Peanut Butter Malts are amazing!!
  • KZ
    king zilla
    Nov 21, 2025
    3.0
    Today I want to go try out a burger from now and I had the backyard burger ranch and I had it without onion.Any who the the top part of the bread was made of rubber and they didn't finish cooking. The French fries, even though they were really hot. When they was done cooling off, they wasn't cooked. All the way. They cooked the food too fast.And I think that the bread is a little old.
  • AT
    Akberet Teweldebrhan
    Nov 7, 2025
    1.0
    It was bad the service were yelling at us and got our order wrong two times they also made us pay more money.
  • EP
    Elizabeth Seitz (Peeper)
    Oct 15, 2025
    1.0
    Your employees need a refresher course on customer service. I walk in and they just look at me, no greeting, no hello literally nothing. The dq in Hilliard, very pleasant, say hello. Being welcoming goes a long way and makes ppl want to return. Here, no but coming back here.
  • LB
    LaTonya Booker
    Oct 3, 2025
    5.0
    My food was fresh and the workers were so nice! It’s also very clean in there
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.

Where is Dairy Queen Grill & Chill located?

It is located at 549 S Yearling Rd, Whitehall, OH 43213-2850, USA.