Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
While some customers praised the food as delicious and fresh, others found it overpriced and inconsistent in quality.
Customer Service
Customer service experiences varied widely, with some praising the staff as friendly and efficient, while others reported rudeness and poor service.
Pricing
Several reviews mentioned that the prices are high for the portion sizes and quality of food.
BS
Benji seltzer
Feb 20, 2026
5.0
I love it
RM
Ricardo Moore
Feb 11, 2026
3.0
Everything was ok, except for my boneless wings. I ordered buffalo wings and got garlic Parmesan instead.
AD
adilene duarte
Feb 7, 2026
1.0
I’ve gone multiple times and they NEVER get my order right. I ordered a small philly cheesesteak combo with no mushrooms and extra pickles everything else the same. AND ALL I GOT WAS STEAK AND CHEESE (it’s also not the first time they’ve done this). Then i went back to get it fixed, everything was good until i found mushroom chunks in my food.
LM
Larry Morgan
Jan 16, 2026
5.0
My sub was awesome 10 out of 10 would recommend
EM
Empress Mogul
Jan 9, 2026
1.0
Over priced and not good quality at ALL paid . Horrible I’ll just drive to Polaris where it’s fresh hot I asked for my fries to be cooked longer they gave me whatever they wanted me to have.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks in Town & Country?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Is delivery available from Charleys Cheesesteaks?
Delivery service is not available, as delivery hours are closed every day of the week.
Does Charleys Cheesesteaks offer drive-through service?
No, the drive-through service is closed every day, so it is not available.
Can I place an order for pickup at Charleys Cheesesteaks?
Pickup service is not offered, as pickup hours are closed on all days of the week.
Is takeout an option at Charleys Cheesesteaks?
Takeout is not available because the takeout hours indicate the service is closed every day.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 3849 E. Broad St., Whitehall, OH 43213, United States.
Are there other sandwich shops near Charleys Cheesesteaks?
Yes, nearby sandwich shops include Charleys Philly Steaks and Charleys Cheesesteaks and Wings, which offer additional dining options in the area.
What nearby places can I visit along with dining at Charleys Cheesesteaks?
You can visit Starbucks for coffee, the 840 Lounge for drinks, or shop at nearby stores like Family Dollar and Kay Jewelers located close to Charleys Cheesesteaks.
How can nearby transit or amenities help me when visiting Charleys Cheesesteaks?
Nearby services like the AT&T Store and Rent-A-Center can assist with mobile and furniture needs, while car washes such as GooGoo Car Wash and Take 5 Car Wash are convenient for vehicle care before or after your visit.
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