Customers generally praised the food quality, especially the cheesesteaks and fries, although some noted inconsistencies in preparation.
Customer Service
Customer service received mixed reviews, with some praising friendly staff while others reported rude interactions and order inaccuracies.
Pricing
Many customers felt the prices were high for the portion sizes, leading to dissatisfaction regarding value for money.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Speed of Service
The drive-thru service was frequently described as fast, with many customers appreciating the quick turnaround time.
LL
lexi lexis
Oct 20, 2025
3.0
Here's the thing the food is good but pricey. The employees dont seem to give happy greetings many times. I really enjoy their strawberry lemonade but perfer a regular size combo. So its an up charge which is expected. But my large lemonade came with practically a full cup of ice so technically i still ended up with a small despite ordering a large. I spent 17 dollars. Next time I order my drink and requested no ice, kid you not I got like 15 fries. But this was my experience but I enjoy the food
BA
Bobby Anderson
Sep 18, 2025
4.0
Good food. Prices could be better. Double check on specials. A lot dont come with fries!
JJ
Jewel.Scorpion
Aug 19, 2025
1.0
Girl with the red hair spilled the drink all over me in my car then proceeded to ignore me. Horrible customer service
RG
Ray B G
Aug 12, 2025
5.0
friendly, fast food and very good service, I recommend it 💯!!
FJ
Fabrizzio Jeanty
Jul 14, 2025
1.0
I really hate the fact that I have to pay for a drink while the meal is already expensive and plus the customer service agent are mean on Morse rd and right street he said I’m the owner haha no one to complain in too so I was mad the fact that he is dirty me downw
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks in Town & Country?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Is delivery available from Charleys Cheesesteaks?
Delivery service is not available, as delivery hours are closed every day of the week.
Does Charleys Cheesesteaks offer drive-through service?
No, the drive-through service is closed every day, so it is not available.
Can I place an order for pickup at Charleys Cheesesteaks?
Pickup service is not offered, as pickup hours are closed on all days of the week.
Is takeout an option at Charleys Cheesesteaks?
Takeout is not available because the takeout hours indicate the service is closed every day.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 3849 E. Broad St., Whitehall, OH 43213, United States.
Are there other sandwich shops near Charleys Cheesesteaks?
Yes, nearby sandwich shops include Charleys Philly Steaks and Charleys Cheesesteaks and Wings, which offer additional dining options in the area.
What nearby places can I visit along with dining at Charleys Cheesesteaks?
You can visit Starbucks for coffee, the 840 Lounge for drinks, or shop at nearby stores like Family Dollar and Kay Jewelers located close to Charleys Cheesesteaks.
How can nearby transit or amenities help me when visiting Charleys Cheesesteaks?
Nearby services like the AT&T Store and Rent-A-Center can assist with mobile and furniture needs, while car washes such as GooGoo Car Wash and Take 5 Car Wash are convenient for vehicle care before or after your visit.