Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially at the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers expressing frustration over missing items or receiving the wrong food.
Staff Attitude
Several customers noted rude or unhelpful behavior from staff, particularly during busy times, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
The restaurant's cleanliness was mentioned in both positive and negative contexts, with some praising it while others reported dirty tables and unsanitary conditions.
NH
Nita Hill
Nov 8, 2025
2.0
We go to visit our nephew once a month at Marshal University and both times we meaning myself and sisters stopped at this McDonald's order same thing ice cream cones and coffee how can you get th coffee wrong both times exactly large 8 cream 8 sugar then want to argue saying you put it in already and than want to try to charge me for the cream and sugar I ALREADY PAID FOR? first why would you even want to tell a customer their a liar yep NEVER AGAIN way too many McDonald's for this
BS
Bill Stevenson
Nov 2, 2025
1.0
Waited in line 23 minutes at drive through before driving off this is on going issue at this unit
LP
Lisa Pennington
Oct 25, 2025
1.0
So I’m sitting in my car waiting for my husband to come out with our to go order. 2 egg sandwiches. 1 hash brown. We have been here for 30 MINUTES. 30 minutes for 2 “fast food” sandwiches. This may be the longest I’ve ever waited at a McDonald’s. Whoever manages this place probably needs retraining or something.
AM
Amanda Mcfann
Oct 23, 2025
5.0
Curbside service was wonderful lady (manager) was extremely delightful
FR
Felix Ramsey
Sep 13, 2025
1.0
Please remove the Bible verses from your receipts. I want a crappy cheeseburger, not a sermon. You are a restaurant, keep your opinions to yourself and sell food.