McDonald's

3.7
1040 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8808 Ohio River Rd, Wheelersburg, OH
45694, United States

Hours

Reviews

3.7
1,040 reviews
5 stars
417
4 stars
247
3 stars
180
2 stars
77
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in freshness and temperature, with several complaints about cold or improperly prepared items.

Atmosphere

The cleanliness and atmosphere of the restaurant received mixed reviews, with some praising the environment while others pointed out unsanitary conditions.

Management Concerns

Several reviews suggested that management may need improvement, as issues with order accuracy and staff training were highlighted.
  • LM
    Lisa Murphy
    1 day ago
    1.0
    Orders are never right or sloppy made this place needs to get their act together
  • NF
    Nathan Fitzpatrick
    6 days ago
    2.0
    Always have to wait for old food. I worked at McDonald's as a teen so I get the issues. This one however pulls every car regardless so their drive-thru time stays low. Franchises can write off their waste to MCDONALD'S so why serve old food, makes no sense.
  • CR
    Colene Perry Ross
    Dec 21, 2025
    1.0
    The service was a difficult experience. The Grinch showed up and not in a funny way and then the atmosphere. There was really no way to get any napkins. You had to go ask for everything and getting a person available was difficult. The food was pretty good but they need a lot of help. Their service quality needs more workers!
  • NH
    Nita Hill
    Nov 8, 2025
    2.0
    We go to visit our nephew once a month at Marshal University and both times we meaning myself and sisters stopped at this McDonald's order same thing ice cream cones and coffee how can you get th coffee wrong both times exactly large 8 cream 8 sugar then want to argue saying you put it in already and than want to try to charge me for the cream and sugar I ALREADY PAID FOR? first why would you even want to tell a customer their a liar yep NEVER AGAIN way too many McDonald's for this
  • BS
    Bill Stevenson
    Nov 2, 2025
    1.0
    Waited in line 23 minutes at drive through before driving off this is on going issue at this unit

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Wheelersburg, OH?

McDonald's in Wheelersburg is open for dining from 5:00 AM to 11:00 PM every day of the week.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight at this McDonald's.