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Brand Certified

Arby's

3.9
(319 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8219 Ohio River Rd, Wheelersburg, OH
45694, United States

Hours

Reviews

3.9
319 reviews
5 stars
149
4 stars
81
3 stars
34
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, overcooked, or poorly prepared.

Service Issues

Several reviews highlighted poor service experiences, including incorrect orders, long wait times, and rude staff.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Cleanliness

The restaurant was noted for its cleanliness, with some customers appreciating the clean dining and bathroom areas.

Pricing Concerns

Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
  • JB
    Joseph Blevins
    6 days ago
    5.0
    Wasn't even asked if they could help me and employee out front talking.
  • JR
    Jon Reed
    Nov 21, 2025
    5.0
    Excellent food excellent experience. Although I will say the steak bites are just okay.They're almost beef jerky ish like if you made them a little softer, they'd be more like a little, maybe more rare, they feel like it's overcooked
  • DE
    dusty Ervin
    Nov 21, 2025
    1.0
    Went throw the drive thru yesterday afternoon, we was asked to pull and waited almost 20 minutes as we watched 4 cars leave the drive thru as 3 of us was made to wait. All 3 of our beef and Cheddar's look like this, the gyro wasn't even put together,no sauce and the bread was hard it broke in half and couldn't bite into it. We also got 2 honey mustard wraps, no sauce on either one the chicken was maybe a 1/4 of a tender and it also hard you couldn't eat. We spending also 40 dollars. He could took us to Applebee's for what we paid and got a hole meal. I remember why I don't go here over priced fasted food you cannot eat.
  • AC
    April Cordle
    Nov 8, 2025
    5.0
    Food was amazing. The manager who took care of us was incredible. Very talkative and informative. Super super nice staff! I cant thank them enough for being so great! Kindness truly goes a long way.
  • AM
    Amanda Mcfann
    Oct 23, 2025
    5.0
    Very nice staff!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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