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Outback Steakhouse

3.9
(2632 reviews)
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Business Details

24900 Sperry Drive, Westlake, OH
44145, United States
(440) 892-3445
https://locations.outback.com/ohio/westlake/24900-sperry-drive
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About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Westlake off Northwest Freeway and Sperry Drive and next to BMW of Westlake.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
24900 Sperry Drive, Westlake, OH
44145, United States

Hours

Reviews

3.9
2,632 reviews
5 stars
1,305
4 stars
558
3 stars
280
2 stars
187
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from excellent and attentive to slow and unprofessional.

Food Quality

Feedback on food quality was inconsistent, with some praising the taste while others noted issues like overcooked or undercooked meals and hair in food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas, which detracted from the overall experience.

Staffing Issues

Many customers mentioned that the restaurant appeared understaffed, leading to longer wait times and less attentive service.
  • JS
    joe stanoszek
    1 day ago
    1.0
    Sat at the bar for 5 minutes before having to ask for someone. Meanwhile they are laughing and having a blast in the back. The hostess I said something to just looked at me and said nothing.
  • JM
    Julie Miller
    3 days ago
    5.0
    The food was delicious the steak was perfectly cooked and the service was fantastic
  • DB
    Daniel Barone
    4 days ago
    2.0
    Ordered the special for 2 for $65.00. Bill came to us for $161.00 plus tip needed. Not nice 😲.
  • MG
    Michelle Glover
    Feb 22, 2026
    2.0
    Went in about 830 didn’t leave there until about 10:15 order ribs to be told at 930 they had no ribs no discount no nothing we ordered food at 840 why is it going to take you that long to say something mind you at this point it wasn’t busy at all they had a lot of cleaning up to do which thanks for the soaked table haven’t been there in years and I can promise I won’t go back again. But then ordered the steak which if I wanted a bloody cow I’ll go to the farm. Didn’t finish my food just gross.
  • MS
    mike Schmid
    Feb 15, 2026
    1.0
    On hold for 10 minutes just to find out they dont have prime rib. Close this place already.
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Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

This information is certified by Outback Steakhouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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