Brand Certified
McDonald's
3.6(1454 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
25700 Detroit Rd, Westlake, OH
44145, United States
Certified by McDonald's • Mar 01, 2026
(440) 871-9161
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,454 reviews
5 stars
539
4 stars
329
3 stars
239
2 stars
128
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly and attentive staff while others reported rude or unhelpful interactions.
Food Quality
Food quality was inconsistent, with some customers receiving hot and fresh meals, while others complained about cold, poorly prepared, or incorrect orders.
Cleanliness
The cleanliness of the location received mixed reviews; some noted clean dining areas and bathrooms, while others reported dirty tables and play areas.
Management
Positive feedback highlighted effective management and staff engagement, but there were also complaints about rude managers and poor handling of customer issues.
- BBBetsyFeb 26, 20265.0Excellent service
- RMrandi mixerFeb 5, 20263.0Place was clean. Had a cute padded bench multiple people can sit on. Service was fast but food was cold..
- JGJon GlaunerFeb 4, 20265.0Refreshing to be treated & valued as customer, snow has been managed well over last few weeks during my few visits along with being reasonable and clean entry areas. Seems to be MUCH better run than my visit to another location in a neighboring community.
- BFBenjamin FusekJan 31, 20261.0Mediocre food and terrible service. The kid who gave me my order literally acted annoyed when I asked them for a straw which they forgot and my sauce.
- AGAmanda gassJan 24, 20261.0We went to get coffee that was it when we pulled up they were already rude and rushy the when we got to the window I asked if they could just see mocha in the coffee and they had to what I think was a manger help but she was super rude and very mean ended charging us for another coffee that we didn’t want we just took it anyways but they barely put mocha in the mocha one and it also tasted like straight water it was horrible and the other coffee tasted old and no sugar at all it was terrible will never be back not even for a coke rude people that work here.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's in Westlake, OH?
Delivery is available Monday through Saturday from 6:00 AM to 10:45 PM, and on Sunday from 7:00 AM to 10:45 PM.
When is the drive-thru at this McDonald's open?
The drive-thru is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday and Saturday from 5:30 AM to 11:30 PM.
Can I order McDonald's food through their mobile app?
Yes, you can order using the McDonald's App available on iOS and Android. Links are provided for download.
What types of payment does McDonald's in Westlake accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What is the address and main phone number for this McDonald's location?
The address is 25700 Detroit Rd, Westlake, OH 44145, and the main phone number is +1 440-871-9161.
Are there any nearby restaurants or eateries close to this McDonald's?
Nearby eateries include another McDonald's, Houlihan's American Restaurant and Bar, Dunkin', KFC, and Chipotle Mexican Grill.
What nearby services can be useful for visitors to this McDonald's?
Visitors might find nearby services such as Take 5 Oil Change, National Tire & Battery, and 7-Eleven convenient when visiting the area.
Are there any nearby medical facilities around this McDonald's location?
Yes, nearby medical services include UH Family Medicine Specialists, Holtzmeier Brant DO, Family Medicine Specialists, and Dana Habash-Bseiso, MD.
What services and amenities does this McDonald's location offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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