Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
946 reviews
5 stars
341
4 stars
224
3 stars
147
2 stars
68
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and management issues.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and long wait times, leading to frustration among customers.
Food Freshness
There were mixed reviews regarding food freshness, with some customers receiving cold or stale items, while others praised the quality when orders were correct.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and poorly maintained dining areas.
Speed of Service
Customers experienced inconsistent service speeds, with some reporting quick service while others faced long wait times, particularly in the drive-thru.
- KTKeisha TinglerNov 15, 20255.0Best McDonalds I've had in a long time
- KJKey JayNov 13, 20251.0Stole my reward points by claiming your systems were down, unable to cancel my order so they couldn’t cancel it
- MKMustafa KhalilOct 28, 20251.0One star is to much for this place specially for the workers
- JKJeff KohlerOct 26, 20255.0Best McDs in the area without a playplace. Generally, your standard McDonald's, but they have hands down best pricing around and they're actually fairly quick.
- TTT0xifer0usOct 18, 20251.0Waited in line for 15 minutes after placing a mobile order for a fillet O Fish, the bun was rock hard and it had mayonnaise instead of tartar sauce it was inedible.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 30100 Detroit Rd, Westlake?
McDonald's in Westlake is open daily from 5:00 AM to 12:00 AM (midnight).
When is the drive-through service available at this McDonald's location?
The drive-through operates every day from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's offer delivery services, and if so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What ordering options are available for customers at this McDonald's?
Customers can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile apps associated with this McDonald's for ordering?
Yes, the McDonald's App is available for both iOS and Android for convenient mobile ordering.
Where is this McDonald's located?
It is located at 30100 Detroit Road, Westlake, OH 44145, USA.
What nearby attractions are close to this McDonald's where customers could shop or relax before or after a meal?
Customers can visit the Promenade of Westlake shopping center, Bath & Body Works for beauty products, and Learning Express Toys for toys and games near McDonald's.
Are there financial services or ATMs near this McDonald's?
Yes, nearby are a Chase ATM, First National Bank ATM, Ohio Savings Bank, and a LibertyX Bitcoin ATM for your banking needs.
What nearby wellness and beauty services are close to this McDonald's location?
Near McDonald's, you can find Destiny Derma Spa And Wellness Center and Destiny Derma Spa And Salon for spa and beauty services, as well as Waxxpot Westlake for skin care and waxing.