Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
954 reviews
5 stars
345
4 stars
226
3 stars
148
2 stars
68
1 star
167
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and tasty meals, while others received cold or incorrect orders.
Service Speed
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
While some reviews noted clean facilities, others highlighted issues with cleanliness and food safety.
Management Issues
Several reviews pointed to poor management and operational issues, including staff training and handling of customer complaints.
- MMMamabird6 days ago4.0Took the grandkids to McDonald's for burgers, fries and nuggets, the food was HOT and the order was correct. It was a good visit
- AMAdam MuslehDec 18, 20255.0Kind staff, fantastically managed, clean facilities, and great food! I was even offered a free refill on my coffee, this type of hospitality is greatly appreciated. I respect the hardworking, proud, and respectful staff at this establishment.
- CHCynthia HunterDec 15, 20255.0The server went out the way to get our order correct.
- RCRandy CroneDec 2, 20251.0As I stood waiting for my order I watched the person in grill counting out my 10 nuggets with his thumb and forefinger as it was challenging getting to 10. Then he took number 11 with same gloved hand and ate it. Then went back to counting nuggets into containers again. I got a refund after 10+ minutes. Avoid this dirty unsafe food environment!
- KJKey JayNov 13, 20251.0Stole my reward points by claiming your systems were down, unable to cancel my order so they couldn’t cancel it
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 30100 Detroit Rd, Westlake?
McDonald's in Westlake is open daily from 5:00 AM to 12:00 AM (midnight).
When is the drive-through service available at this McDonald's location?
The drive-through operates every day from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's offer delivery services, and if so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What ordering options are available for customers at this McDonald's?
Customers can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile apps associated with this McDonald's for ordering?
Yes, the McDonald's App is available for both iOS and Android for convenient mobile ordering.
Where is this McDonald's located?
It is located at 30100 Detroit Road, Westlake, OH 44145, USA.
What nearby attractions are close to this McDonald's where customers could shop or relax before or after a meal?
Customers can visit the Promenade of Westlake shopping center, Bath & Body Works for beauty products, and Learning Express Toys for toys and games near McDonald's.
Are there financial services or ATMs near this McDonald's?
Yes, nearby are a Chase ATM, First National Bank ATM, Ohio Savings Bank, and a LibertyX Bitcoin ATM for your banking needs.
What nearby wellness and beauty services are close to this McDonald's location?
Near McDonald's, you can find Destiny Derma Spa And Wellness Center and Destiny Derma Spa And Salon for spa and beauty services, as well as Waxxpot Westlake for skin care and waxing.