Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and management issues.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and long wait times, leading to frustration among customers.
Food Freshness
There were mixed reviews regarding food freshness, with some customers receiving cold or stale items, while others praised the quality when orders were correct.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and poorly maintained dining areas.
Speed of Service
Customers experienced inconsistent service speeds, with some reporting quick service while others faced long wait times, particularly in the drive-thru.
KT
Keisha Tingler
Nov 15, 2025
5.0
Best McDonalds I've had in a long time
KJ
Key Jay
Nov 13, 2025
1.0
Stole my reward points by claiming your systems were down, unable to cancel my order so they couldn’t cancel it
MK
Mustafa Khalil
Oct 28, 2025
1.0
One star is to much for this place specially for the workers
JK
Jeff Kohler
Oct 26, 2025
5.0
Best McDs in the area without a playplace. Generally, your standard McDonald's, but they have hands down best pricing around and they're actually fairly quick.
TT
T0xifer0us
Oct 18, 2025
1.0
Waited in line for 15 minutes after placing a mobile order for a fillet O Fish, the bun was rock hard and it had mayonnaise instead of tartar sauce it was inedible.
What are the regular operating hours for McDonald's at 30100 Detroit Rd, Westlake?
McDonald's in Westlake is open daily from 5:00 AM to 12:00 AM (midnight).
When is the drive-through service available at this McDonald's location?
The drive-through operates every day from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's offer delivery services, and if so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What ordering options are available for customers at this McDonald's?
Customers can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile apps associated with this McDonald's for ordering?
Yes, the McDonald's App is available for both iOS and Android for convenient mobile ordering.
Where is this McDonald's located?
It is located at 30100 Detroit Road, Westlake, OH 44145, USA.
What nearby attractions are close to this McDonald's where customers could shop or relax before or after a meal?
Customers can visit the Promenade of Westlake shopping center, Bath & Body Works for beauty products, and Learning Express Toys for toys and games near McDonald's.
Are there financial services or ATMs near this McDonald's?
Yes, nearby are a Chase ATM, First National Bank ATM, Ohio Savings Bank, and a LibertyX Bitcoin ATM for your banking needs.
What nearby wellness and beauty services are close to this McDonald's location?
Near McDonald's, you can find Destiny Derma Spa And Wellness Center and Destiny Derma Spa And Salon for spa and beauty services, as well as Waxxpot Westlake for skin care and waxing.