Location.com logo
Brand Certified

McDonald's

3.5
(956 reviews)
Get DirectionsOrderDeliveryMenuCallWebsite

Business Details

30100 Detroit Rd, Westlake, OH
44145, United States
(440) 835-2397
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
30100 Detroit Rd, Westlake, OH
44145, United States

Hours

Reviews

3.5
956 reviews
5 stars
346
4 stars
227
3 stars
149
2 stars
68
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about cold or improperly prepared items.

Staff Attitude

Mixed reviews on staff friendliness; some employees were praised for their kindness, while others were noted for being rude or unprofessional.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions.
  • EE
    Erl Erl
    4 days ago
    1.0
    I’m really disappointed with my experience at this location. I ordered chicken nuggets and was told I had to pay extra for dipping sauce, yet no sauce was included with my nuggets to begin with. I was charged for it. On top of that, both the nuggets and fries were cold. There was no acknowledgment at the window, no receipt provided, and overall just poor service. Very frustrating experience.
  • SC
    Simon Cramer
    Feb 25, 2026
    1.0
    Literally waited at the counter to order for like 15 minutes and not one of the employees took my order
  • MM
    Mamabird
    Jan 6, 2026
    4.0
    Took the grandkids to McDonald's for burgers, fries and nuggets, the food was HOT and the order was correct. It was a good visit
  • AM
    Adam Musleh
    Dec 18, 2025
    5.0
    Kind staff, fantastically managed, clean facilities, and great food! I was even offered a free refill on my coffee, this type of hospitality is greatly appreciated. I respect the hardworking, proud, and respectful staff at this establishment.
  • CH
    Cynthia Hunter
    Dec 15, 2025
    5.0
    The server went out the way to get our order correct.
Read more reviews on Google

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others