Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 30297 Detroit Rd. in Westlake is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
658 reviews
5 stars
412
4 stars
142
3 stars
52
2 stars
23
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being fresh and delicious, although some reported issues with soggy fries and incorrect orders.
Service
The staff received mixed reviews; while many customers highlighted friendly and attentive service, others experienced poor customer service and order mistakes.
Cleanliness
Most reviews noted that the restaurant was clean and well-maintained, though a few customers mentioned dirty tables during busy times.
Pricing
Many customers felt that the prices were high for fast food, with several comments about the cost not justifying the value.
Overall Experience
Overall, customers enjoyed their meals and expressed a willingness to return, despite some concerns about service and pricing.
- MQManny QuaciouaNov 2, 20255.0TOP NOTCH!!! November 2nd around 12:00pm had the most amazing crew! Thank you so much!!!
- RMRyan T. MayfieldOct 13, 20251.0$5 worth of fries
- LQLinda QuintanaOct 7, 20255.0This has to be one of the friendliest fast food establishments. The burgers are the best and who doesn’t like a bag full of fries!!! Plenty of seating and the staff does a good job of keeping tables cleaned and the dining area clean. The manager at this location is super nice and always makes sure his customers are happy.
- BPBrian Kerry PhillipsAug 23, 20255.0Just had a great interaction with all of the crew, especially James and Carter. They were both very attentive and James especially was great and encouraging the crew! All the food was hot, fresh and delicious. Definitely will come to this location due to the high level of service! Thank Guys!
- DFDrew FAug 20, 20251.0Absolute worst customer service I’ve ever experienced. Called to place a pickup order and they couldn’t wait to get me off the phone. When I arrived to pick it up, they said they didn’t make my order. I will never be back to this location.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Westlake accept reservations?
No, Five Guys at 30297 Detroit Rd. does not accept reservations.
What are the operating hours for Five Guys in Westlake?
Five Guys Westlake is open daily from 11:00 AM to 10:00 PM for dine-in and delivery services.
Does Five Guys Westlake offer delivery and takeout?
Yes, Five Guys Westlake offers delivery from 11:00 AM to 9:30 PM daily and in-store pickup as a takeout option.
Can I customize my burger and milkshake at Five Guys Westlake?
Absolutely! You can customize your burger from more than 250,000 combinations and milkshakes from over 1,000 options.
What payment methods are accepted at Five Guys Westlake?
Five Guys Westlake accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Westlake wheelchair accessible and family-friendly?
Yes, the location has wheelchair accessible entrance, parking, and restrooms. It also welcomes children and has high chairs available.
Does Five Guys Westlake offer gluten-free options?
Yes, sandwiches can be ordered without buns via wraps or bowls. However, buns, hot dogs, and certain condiments contain gluten. Cross-contamination risks exist; please check allergen info.
What nearby places can I visit before or after dining at Five Guys Westlake?
You can visit The Promenade at Crocker Park for shopping, Massage Envy for relaxation, or try Robeks Fresh Juices & Smoothies for a healthy drink nearby.
Are there places near Five Guys Westlake where I can get a haircut or salon services?
Yes, nearby salons include Supercuts, Best Cuts (which caters to kids), and Do Blow Dry Bar for various hair and beauty needs.
How can nearby transit or local amenities help me visit Five Guys Westlake?
Nearby amenities like the Market District Supermarket and Starbucks can make your visit convenient. While no direct transit is listed, these locations help orient you near 30297 Detroit Rd.