Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Westlake, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.1
312 reviews
5 stars
60
4 stars
17
3 stars
17
2 stars
24
1 star
194
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor food quality.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing disrespectful service.
Management Issues
Several reviews pointed to poor management and organization, contributing to the overall inefficiency and dissatisfaction.
Cleanliness
Multiple customers noted unsanitary conditions within the store, including dirty surfaces and restrooms.
- LGLauryn Goins2 days ago1.0This is by far the WORST Dunkin ! My ice coffee was AWFUL this morning . I asked could I BUY a large cup of water , the " manager " told me she couldn't let me buy it because it " messed up" her inventory . Just really ruined my morning . Couldn't even finish my coffee . I work right up the street and I refuse to ever go there again .
- CJC JondahlJan 4, 20261.0I would not recommend this location because yes, it is true. You will go to the drive-through and with not that many cars , maybe 4, you will end up waiting for 45 minutes++
- CMChris MJan 3, 20263.0I’ve only been here a few times while in the area. The times I was here were positive for the most part. Today though was a bit irritating. I was in the drive thru trying to order my coffee and before I could even finish saying what I wanted in it, I was cut off and had to repeat what I said before that. Then after getting it I get down the street, take a sip and realize it is not what I ordered. I go back and have them fix it, which they do with no problem. It was just irritating because if the person taking the order just listened and didn’t cut me off before I could finish saying what I wanted in it the order probably would have been right. I’m not sure if the person was newer. I’m not trying to knit pick or get anyone in trouble, I just feel like the people taking your order should not be over talking you and cutting you off while your in the middle of saying something.
- HSHeather SniezekDec 29, 20251.0Be prepared to sit in line for a solid 40+ minutes… even if you’re one of 3 cars in line. I’ve never given a negative review in my life but feel you need to know you’re gonna need a ton of patience if you’re waiting in the line and prepare to spend a solid chunk of your day waiting. If you’ve got time to burn, then it’s great. But if you need a quick coffee, this location isn’t your place and you should probs drive to another location… shoot driving to another location would be quicker than waiting in this line.
- GNGrace NeumannDec 29, 20251.0I would probably only recommend this Dunkin to somebody I hate. I placed an online pick up at 10:57am for 11:15am Only to wait until 11:35 To finally receive my order. Wrong. If you’re Mother in Law you dislike is in town this is the perfect place to eat 😍. Save your hard earned money and go to Starbucks. This place is severely lacking any authority and strong leader. Save yourself the stress , time, money and don’t come here
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in Westlake, OH?
Dunkin' in Westlake, OH is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Where is this Dunkin' location situated?
It is located at 25467 Detroit Road, Westlake, OH 44145, next to National Tire & Battery (NTB).
What special holiday drinks are available currently at Dunkin'?
Currently, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This location serves breakfast, brunch, and lunch.
Does this Dunkin' location have a drive-thru?
Yes, it has a drive-thru service available for convenient ordering.
Which nearby restaurants can customers visit before or after Dunkin'?
Nearby restaurants include KFC, Arby's, Chipotle Mexican Grill, and Houlihan's, offering a variety of dining options.
Are there automotive service centers close to Dunkin' in Westlake?
Yes, there are several automotive services nearby including National Tire & Battery, NTB, Tire Kingdom, Take 5 Oil Change, and Sgt. Clean's Car Wash.
What financial services or banks are near this Dunkin'?
There are several banking options nearby such as PNC Bank, Citizens Bank, Fifth Third Bank, and financial services like Western Union and Doug Rogers - Citizens Bank, Home Mortgages.