Chipotle Mexican Grill

Reviews

• ML

  M L

  3 days ago
  1.0
  Can’t get a live person on the phone
• JM

  Janet Mohrman

  Feb 20, 2026
  5.0
  Great parking. Easy access. Pleasant customer service!
• NS

  Nick Stamatis

  Jan 11, 2026
  5.0
  Ordered a small catering order online and had accidentally scheduled the wrong time. Natalie made sure to adjust the order and had to workaround corporate Chipotle being completely worthless, and was very conscientious and helpful. Order was completed perfectly and everything was solid. Thanks!
• RR

  RetroMike

  Jan 3, 2026
  2.0
  I have only been to this Chipotle a couple of times, but that was enough for me to decide I am not coming back. This is honestly one of the dirtiest and most poorly kept Chipotle locations I have been in, and the last visit really sealed it for me. The serving line looked messy and neglected. The steam trays had ingredients splattered all around them, and it looked like food from different trays had been mixed together along the edges. It did not feel clean or well maintained, and that is not something you want to notice when you are ordering food that is supposed to be fresh. They were also out of multiple items, and for some of the ingredients they had, it looked like they were scraping the bottom to put something together. The food I did get was not hot, and some of it was cold, which is a deal breaker for me. On top of that, there was shredded cheese and lettuce all over the counter area, and it gave the whole place a chaotic, sloppy vibe. The workers seemed generally frustrated, and I get it, it is probably a tough job and they were clearly dealing with a lot, but it still affects the customer experience. The food itself was just ok, not terrible, but not good enough to justify the mess and the lack of care. It really highlights how far downhill Chipotle feels like it has gone. I remember when Chipotle first came out and it was amazing, fresh, consistent, and worth going out of your way for. Now it feels like they have gotten too big to maintain quality, and this location in particular is a great example of that.
• SU

  Savannah Uhlir

  Dec 29, 2025
  2.0
  We came into this location and after waiting about 10 minutes in line, we were told there would be another 10-minute wait for chicken. We decided to wait. The worker told us to step aside and said she would grab us once the chicken was ready. There was no one behind us at the time, but several other people were also told to step aside and wait. When the chicken was finally ready, we were never called back. Instead, we had to get back in line and wait an additional 30 minutes, only to be served cold chicken. When we asked the worker for a discount, she clearly knew we had been skipped over but said she had no authority and told us to ask the cashier. While our burritos were being made, we continued waiting on missing ingredients, adding even more time. When we reached the cashier, he seemed too uncomfortable to address the situation at all. I asked for a receipt so I could contact a manager later, but the receipt we were given was nearly unreadable—the printer was clearly out of ink or paper. In total, we waited about 50 minutes in a Chipotle. For the price we paid, we could have gone somewhere else with better service and better-quality food for the same price or less. Very disappointing experience overall.