Overall, customers praised the food for its deliciousness and generous portions, with specific mentions of Italian dishes like Chicken Bryan and lobster ravioli.
Service Excellence
Many reviews highlighted exceptional service from various servers, particularly Lateasha, Lindsay, and Heather, who were noted for their attentiveness and friendliness.
Atmosphere
The restaurant atmosphere was frequently described as clean, inviting, and warm, contributing positively to the dining experience.
Pricing Concerns
Some customers expressed dissatisfaction with recent price increases and smaller portion sizes, indicating a potential area for improvement.
Inconsistency Issues
A few reviews mentioned inconsistent experiences, with some diners reporting slow service or poorly prepared food, suggesting variability in performance.
TS
Tom Seni
2 days ago
1.0
Save ur money. What italian do u know that breaks the spaghetti today cook it. U can't twirl the spaghetti. Scallops were small and overbreaded. Used 2 be a great place to eat. Now it's to expensive for the type of food th we y serve
NB
Natasha B
Nov 17, 2025
1.0
We ordered delivery last night & despite them forgetting a side from our order we let it go… what I can’t let go is the fact I tried their winter special (short rib marsala) && have been in & out the bathroom since 2am.
That’s extremely concerning & a true waste of my money… My partner didn’t become sick only me!!! That meal was the only thing they didn’t eat…
No one wants to get violently sick after a meal that was meant to be of substance!!!
Never again…
LS
Laura Sciortino
Nov 13, 2025
5.0
We didn't know what to expect from this place but we were delighted. The service is excellent. The food is delicious. The ambiance is warm and inviting. We're kind of snobby when it comes to restaurants and since this is a chain we assumed it would be mediocre but decent enough to check out. It's actually wonderful and we've already gone back just a couple weeks after trying it for the first time.
Their homemade chicken soup is to die for. All the tomato based dishes had unique flavors (unlike some places where every tomato based dish tastes the same). The calamari was light (for a fried appetizer) and delicious. Great happy hour. Oh and the parmesan salad dressing is addictive!
I honestly can't say enough good things about how enjoyable this restaurant is. We will be back again and again.
NT
neil traubenberg
Nov 13, 2025
1.0
This was the first pairing dinner I've been to at Carrabba's. The sales was very good as was the dessert. The pasta was okay, though the chicken on it was pretty dry. The main course was a mostly unchewable steak. It was quite tough.
CP
Crystal Pratt
Nov 1, 2025
5.0
Lateasha was our server today, and let me tell you that she is so professional and on top of her guest that she doesnt disappoint. We didn't feel rushed, and she remained very friendly to the end of dessert and coffee. Food is always delicious, but great service matters too. 5 ☆ ☆☆☆☆🥰
Does Carrabba's Italian Grill in Westlake serve alcoholic beverages?
Yes, Carrabba's serves liquor, beer, cocktails, and wine and has a bar onsite.
Is Carrabba's Italian Grill accessible for customers with disabilities?
Yes, Carrabba's has wheelchair accessible entrances, parking, seating, restrooms, and offers braille menus.
Can families with children comfortably visit Carrabba's Italian Grill?
Yes, Carrabba's welcomes families and children, offers a children's menu, and has high chairs available.
Are there hotels nearby Carrabba's Italian Grill in Westlake for visitors?
Yes, nearby hotels include TownePlace Suites by Marriott Cleveland Westlake, Super 8, Courtyard by Marriott Cleveland Westlake, and Super 8 by Wyndham Westlake/Cleveland.
What other dining options are near Carrabba's Italian Grill in Westlake?
Nearby restaurants include Si Señor Taco & Tequila Bar, Cozumel Westlake, Tony Roma's, Miami Nights Grill, Bar & Lounge, Outback Steakhouse, and Shinto Japanese Steakhouse and Sushi Bar.
Is there convenient parking or public transit near Carrabba's Italian Grill to help customers access the restaurant?
Yes, Westlake Park and Ride, a parking and travel location, is nearby to assist customers with transit and parking needs.