Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
I want to give a special shoutout to Lori! My family and I came in with a large order prior to closing. She took our order and she made sure everything was in the bag before we left. Thank you for making it easy to give to everybody by placing the burger tags on the burgers. Thank you to the kitchen staff for making all of our order.
GM
Gabby Mac
Mar 29, 2026
1.0
I placed an order online 40 minutes before close per the hours on Google, and recieved a notification my order wouldn't be prepared prior to close. We arrived to the store to place an order in person (we are only 6 minutes away and tried calling ahead with no answer) incase this was an app issue and everyone was standing in the store and the sign was still on, one person walked out as we parked and shut the open sign off on his way. If this is an hours update issue it needs to be fixed, otherwise this location closing 30 minutes early is unprofessional.
TM
Tara McGovern
Mar 25, 2026
5.0
Lori and her team were so nice and greeted us as we walked in. She made sure our order was checked twice. It was very pleasant and would recommend to anyone.
KB
Kitkat Barr
Mar 24, 2026
5.0
I received excellent service here and Lori was outstanding very hospitable fast and efficient. She needs a raise. I will be coming back to this establishment. Thank you.
JW
Jasmine Williams
Mar 12, 2026
1.0
The lady at the front taking orders with the bun…very rude and has a nastyyy attitude I just sat back and watched waiting for the attitude to be given to me I don’t play. A man came in and ordered and she was rushing him it showed all in her mannerisms purposely looking back and forth rushing him…she ignores customers he asked what time does it usually take for his food to be done she said “they’re making it right now” with a attitude maybe he had something to do??? He had the right to know the estimate or his order. People like that will forever be stuck in fast food and she herself looks old and miserable nobody should feel scared to order food that’s what your working for that’s why I’m young and making sure my life is together so I won’t be miserable working in fast food and grumpy
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular opening hours of Smashburger in Westerville?
Smashburger is open daily from 10:30 AM to 9:30 PM.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services.
Can I order Smashburger's menu through a mobile app?
Yes, you can order via the Smashburger app available on the Apple App Store or through their website menu links.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and provides high chairs and a children's menu.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner options.
Are there any nearby places to visit before or after dining at Smashburger?
Yes, nearby places include John’s Barber Shop for grooming, GNC for vitamins and supplements, and Fred Astaire Dance Studio for dance classes and wellness activities.
Are there other dining options close to Smashburger?
Yes, nearby dining options include Wingstop for chicken, Little Caesars Pizza for pizza, GENJIGO for Asian cuisine, and Jersey Mike's Subs for sandwiches.
How can the nearby UPS Access Point location be useful for customers of Smashburger?
Customers can conveniently drop off or pick up packages at the UPS Access Point near Smashburger while visiting the area.
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