Wingstop

2.9
165 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Westerville S. State St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
544 South State Street, Westerville, OH
43081, United States

Hours

Reviews

2.9
165 reviews
5 stars
57
4 stars
15
3 stars
11
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked wings, missing items, and overly salty flavors.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive phone lines.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect orders.

Staffing Problems

The location is frequently noted as understaffed, leading to chaotic service and long wait times.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and good experiences.
  • DK
    Danielle Kimmel
    1 day ago
    5.0
    They get my meal completely right every time and the food is always perfect! Great service!
  • LR
    Latoya Randle
    Dec 13, 2025
    2.0
    Ordered 50 traditional wings with 3 different flavors. I got hot honey rub which was good. My mom had lemon pepper which she said too salty and she loves salt. All I know is everybody who ate chicken had diarrhea and/or stomach aches. Not sure what that was about but now I'm afraid to go back to this location.
  • TR
    Tom Russell
    Nov 22, 2025
    1.0
    Ordered 10 wings and got home to only have 7 in the box. Smh dont even get what I paid for.
  • JJ
    J
    Nov 3, 2025
    4.0
    I placed a 75pc meal order earlier in the week to be picked up on 11/2/25 at 1:00pm for my husband’s birthday party. I arrived at about 12:45pm and told the cashier the name on the order. He said they were in the process of preparing it. Who I assume was the manager came out and apologized, saying we are getting to it now, it’ll be a few more minutes. I said it was no rush as I’d arrived a little early. They had everything done by 1:10pm. Both the young cashier and the manager were very nice and seemed thankful that I wasn’t in a rush or being rude to them. Food was nice and hot when I got home. The chicken was a little dry but overall tasty.
  • RA
    rama aldamen
    Oct 31, 2025
    1.0
    They don’t answer the phone at 12 even though they close at 1

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.