When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Westerville S. State St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with issues such as undercooked wings, missing items, and overly salty flavors.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive phone lines.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders.
Staffing Problems
The location is frequently noted as understaffed, leading to chaotic service and long wait times.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good experiences.
DK
Danielle Kimmel
1 day ago
5.0
They get my meal completely right every time and the food is always perfect! Great service!
LR
Latoya Randle
Dec 13, 2025
2.0
Ordered 50 traditional wings with 3 different flavors. I got hot honey rub which was good. My mom had lemon pepper which she said too salty and she loves salt. All I know is everybody who ate chicken had diarrhea and/or stomach aches. Not sure what that was about but now I'm afraid to go back to this location.
TR
Tom Russell
Nov 22, 2025
1.0
Ordered 10 wings and got home to only have 7 in the box. Smh dont even get what I paid for.
JJ
J
Nov 3, 2025
4.0
I placed a 75pc meal order earlier in the week to be picked up on 11/2/25 at 1:00pm for my husband’s birthday party. I arrived at about 12:45pm and told the cashier the name on the order. He said they were in the process of preparing it. Who I assume was the manager came out and apologized, saying we are getting to it now, it’ll be a few more minutes. I said it was no rush as I’d arrived a little early. They had everything done by 1:10pm. Both the young cashier and the manager were very nice and seemed thankful that I wasn’t in a rush or being rude to them. Food was nice and hot when I got home. The chicken was a little dry but overall tasty.
RA
rama aldamen
Oct 31, 2025
1.0
They don’t answer the phone at 12 even though they close at 1
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Westerville S. State St?
Wingstop Westerville S. State St is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Westerville offer delivery and pickup services?
Yes, Wingstop Westerville S. State St offers both in-store pickup and delivery, including same-day and no-contact delivery options.
How can I place an order online at Wingstop Westerville?
You can order online for carryout or delivery at Wingstop via their menu link: https://www.wingstop.com/location/wingstop-1890-westerville-oh-43081/menu.
What types of wings and flavors does Wingstop Westerville offer?
They offer classic and boneless wings as well as tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
Does Wingstop Westerville have a drive-through service?
No, this location does not have drive-through service; the drive-through is closed all days of the week.
What payment methods are accepted at Wingstop Westerville?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Westerville located?
Wingstop Westerville is located at 544 South State Street, Westerville, OH 43081, USA.
What restaurants are nearby Wingstop Westerville where I could grab food before or after?
Nearby restaurants include Little Caesars Pizza, Smashburger, Jersey Mike's Subs, Cucinova Pizza, and GENJIGO Asian Restaurant, perfect for exploring other dining options close to Wingstop.
Are there any nearby places for personal care near Wingstop Westerville?
Yes, you can visit Gen Nails & Spa, John’s Barber Shop, or The Threading Place & Skin Care, all located near Wingstop for beauty and grooming services.
What nearby services can assist with shipping or package needs when visiting Wingstop Westerville?
The UPS Store and UPS Access Point location are nearby, offering courier, shipping, and freight services convenient for any mailing needs.