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Wendy's

3.5
(1056 reviews)

Business Details

(614) 891-9738

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5771 Maxtown Road, Westerville, OH
43082, United States

Hours

Reviews

3.5
1,056 reviews
5 stars
358
4 stars
278
3 stars
164
2 stars
93
1 star
163
  • SA
    Sheila Alexander
    Feb 23, 2026
    5.0
    Good food
  • NF
    Noah Fate-Bolognone
    Jan 21, 2026
    5.0
    Have been to this Wendy's several times. Always great food and great service.
  • GM
    Gabby Mac
    Jan 9, 2026
    1.0
    The Manager here, the older gentleman is SO RUDE. He has an attitude speaking to customers and more importantly he is rushing his employees. Someone needs to tell him managing does not mean micro managing. I barely pulled up to the window and was about to be handed my drinks by the worker before he pushed his way passed him and then asked me to pull forward. This also resulted in the wrong drink order and missing sauce which I fully place the blame on the manager. It is so important to create a good environment for your employees and good moral not being fast with service.
  • BL
    Brayden LaGasse
    Jan 4, 2026
    2.0
    The humans that served us were wonderful but the ai freaked me out, I’m not going there again.
  • NK
    Nicole Kern
    Dec 17, 2025
    1.0
    I have been to this Wendy's more than once and Everytime I go the service moves at a snails pace- I went for breakfast once and they told me to pull up... I was the only one there. I proceeded to wait so long (because I had paid) that I was late to work. I actually ended up walking in and asking for my order. Well today my husband and I pulls into the drive through, yes it was lunch, yes, it was busy, yes I understand you are trying to keep things moving- he orders, I go to ask for what I want and for the life of me I cannot think of the drink I wanted and my meal came with a drink. I am a mom to a baby and I wanted to get milk to give her- The automated AI system cuts out and a man answers the speaker and says very rudely, "Ma'am, what do we have to do to get you moving?" Excuse me? Sorry I haven't slept in like 2 weeks because my kid is sick and I was trying to feed her (yes Wendy's isn't the best for your kids, we don't go out often, we are running errands today). My husband gets angry and bless him because he wasn't that rude says, "O heck no!" And pulled out of drive through and just left. There is literally no reason to act like that, a simple, "Excuse me ma'am, is there any way I can help you find what you're looking for?" Would have been so much better. We weren't even holding the line up that bad, we hadn't been there for even like 2 minutes and that's with my husband ordering first- I know it's fast food and no one wants to work in it, I know customer service sucks especially during rush hours like lunch, but man, I am a person too and I don't deserve to be talked to like that, ESPECIALLY when I wasn't being nasty back.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-through at Wendy's on 5771 Maxtown Road?

The drive-through at Wendy's is open from 6:30 AM to 1:00 AM Monday to Friday, and from 7:00 AM to 1:00 AM on Saturdays and Sundays.

Does the Wendy's at 5771 Maxtown Road offer breakfast?

Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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