Taco Bell

2.9
639 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 26 E Schrock Rd in Westerville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
26 E Schrock Rd, Westerville, OH
43081, United States

Hours

Reviews

2.9
639 reviews
5 stars
186
4 stars
91
3 stars
68
2 stars
47
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiencing waits of over an hour.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to detail.

Staff Attitude

Numerous customers described staff as rude or dismissive, with complaints about lack of communication and poor customer service.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and malfunctioning drink machines.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of stale or poorly prepared items.
  • LT
    Lauren Theil
    Nov 16, 2025
    2.0
    Ordered delivery (mistake). Paid for extra beef on my Crunchwrap. Literally felt like less beef than a normal portion and there was no sour cream at all
  • KS
    Krystal Severance
    Nov 4, 2025
    1.0
    Placed an online pickup order at 852 pm got there at 905pm amd didnt receive my order until 939pm. While waiting a few door dashers came in, another person came in ordered and received food. When I asked again about my order they then realized they handed it out the window to someone else. I ordered 12 Cinnabon delights only received 5 and all our food was cold. Very disappointed
  • EG
    Ethan Gruber
    Nov 2, 2025
    1.0
    Do not come here, these people have almost no staff every time I'm here. You will be in that drive through for 20+ minutes at least. Just keep driving to the next closest location.
  • JJ
    John
    Oct 15, 2025
    1.0
    Worst taco bell I’ve ever been to. It’s very clearly dangerously understaffed. Im almost positive one of their drinks has made me sick.
  • AA
    Amah
    Oct 2, 2025
    1.0
    Waiting a good 25 minutes in line employee was nice I just know he’s living in his own personal hell

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 26 E Schrock Rd, Westerville?

The drive-through at Taco Bell, 26 E Schrock Rd, Westerville, is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

What types of food can I order at this Taco Bell location?

You can enjoy tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides at this Taco Bell.