Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,092 reviews
5 stars
642
4 stars
199
3 stars
96
2 stars
55
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, especially Lori and Christian, received high praise for their friendliness, helpfulness, and professionalism.
Food Quality
Customers consistently enjoyed the food, noting it was fresh, hot, and delicious, particularly the burgers and fries.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.
Staff Recognition
Several reviews highlighted specific staff members, particularly Lori, for their exceptional service and welcoming demeanor.
Overall Experience
Many customers expressed a strong desire to return, citing both the food and service as reasons for their satisfaction.
- DBdavid blackNov 12, 20255.0Lori was absolutely incredible, we came in with our 3 toddlers and she was so accommodating and inviting! We let her know it was our first time there and she walked us through the whole thing and gave us time to look through the options! The food came out, served to our table hot, fresh and delicious. We’ll be back!
- JOJoe OliveriNov 1, 20254.0Both the beef and chicken smashburgers were cooked very well and tasted great. The guy who took our order explained in detail the situation with gluten and cross contamination for my celiac disease. I felt safe as I tried a sweet potato fry and I'm not sick afterwards. The brussel sprouts have been surprisingly good too. Just needs to have the tables cleaned up more often.
- JBJay BrownOct 30, 20255.0Love Love LOVE this place !!! Always a vibe , burgers are amazing and the scorchin fries are gods gift to the earth . Sooooo good❤️❤️ my wife and I have made this our Sunday lunch date
- JJJulieOct 29, 20251.0I love a good black bean burger, and I was really looking forward to the black bean burger from Smashburger. Unfortunately, it was mushy and had no flavor whatsoever. It did have a bit of heat but that's it. The mushiness was absolutely gross and disgusting. I ordered extra tomatoes and those were completely tasteless. I've had many many black bean burgers and this was the 2nd worst black bean burger I've ever had. Unfortunately that's $9 bucks that went straight into the trash! Not recommended!
- CBCorey ByrnesOct 24, 20255.0Great experience overall. Been years since I have had smash burger and it didn’t disappoint me at all! Very happy with my voice on where to eat. My daughter just got into burgers and it’s fun to have a place so willing to work with her on her own ordering and be so nice and outgoing ! I’ll be back
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular opening hours of Smashburger in Westerville?
Smashburger is open daily from 10:30 AM to 9:30 PM.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services.
Can I order Smashburger's menu through a mobile app?
Yes, you can order via the Smashburger app available on the Apple App Store or through their website menu links.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and provides high chairs and a children's menu.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner options.
Are there any nearby places to visit before or after dining at Smashburger?
Yes, nearby places include John’s Barber Shop for grooming, GNC for vitamins and supplements, and Fred Astaire Dance Studio for dance classes and wellness activities.
Are there other dining options close to Smashburger?
Yes, nearby dining options include Wingstop for chicken, Little Caesars Pizza for pizza, GENJIGO for Asian cuisine, and Jersey Mike's Subs for sandwiches.
How can the nearby UPS Access Point location be useful for customers of Smashburger?
Customers can conveniently drop off or pick up packages at the UPS Access Point near Smashburger while visiting the area.