Papa Johns Pizza

3.1
363 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Westerville, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Westerville pizza for any occasion. Call us for pizza delivery in Westerville or stop by 8304 Sancus Blvd for carryout to order the best pizza in Westerville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8304 Sancus Blvd, Westerville, OH
43081, United States

Hours

Reviews

3.1
363 reviews
5 stars
131
4 stars
51
3 stars
31
2 stars
22
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked pizzas, lack of toppings, and greasy or burnt items.

Service Delays

Many reviews highlighted significant delays in order preparation and delivery, with some customers waiting over two hours for their food.

Customer Service

Several customers experienced poor customer service, including rude staff, lack of acknowledgment, and unhelpful responses to complaints.

Health Concerns

Multiple reviews raised serious health concerns, including unsanitary conditions and food safety issues.

Order Accuracy

Customers frequently reported receiving incorrect orders or missing items, leading to dissatisfaction.
  • CW
    Chris Worthen
    3 days ago
    5.0
    Walked in to pick up an order on a Friday night at 530. Only two colleagues were working, found out all others quit or called off. These two ladies handled their business, were kind, and hustled like no other. They saved my kids pizza night and did it with a smile. Normally when I stop in there are 5-7 colleagues working just to give an idea of how short they were. They are appreciated!!!
  • MD
    Michael DeVine
    Nov 13, 2025
    1.0
    Pizza was half baked, barely any toppings, one pizza had a giant bubble in the middle 50% of the pizza and all the pizza dough were unleavened bread dough which the employee admitted when I returned my pizza. This is the 3rd time in a row the pizza had issues but it was never this bad. When I tried talking to the manager she denied that she was the manager and said it was the girl at the front desk and she got into her car and shut the door.
  • VC
    Valarie Crump
    Oct 25, 2025
    1.0
    NEVER order from here. Where do I start. Diane, I assume the manager, came in from being out in the car and just started making other people's pizza without even washing her hands, nasty and a huge health issue. The young lady taking orders started talking badly about this same woman has ordered the last 4 days in a row and the lady was standing right there waiting for her order. The gentleman who puts the toppings on is very slow doing one piece at a time. The order was 20 mins late and we picked it up. We ordered the new dippers and the taste and look nothing like they should, barely any pepperoni or cheese and the dough was raw. I will NEVER order from this place again it is now a health issues and should be shut down.
  • BA
    baraa anani
    Oct 24, 2025
    1.0
    The girl working today “medium height, blond hair, skinny with a nose ring” was too aggressive and kept trying to start a fight with all customers. She and a customer fought and then kept glaring at everyone and try to fight.
  • RM
    rocky maldonado
    Oct 24, 2025
    2.0
    The pizza arrived and when I opened it it was very sloppy. Uncut evenly and cold I had to reheat it once it got here. Doesn’t look like a New York style crust either. They’ve done better before that’s I why ordered again. But they always seemed short staff so maybe that’s why it was sloppy and rushed.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours at Papa Johns Pizza in Westerville, OH?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 1:00 AM, and on Friday and Saturday from 9:30 AM to 2:00 AM.

Can I order pizza online for delivery or pickup at Papa Johns Pizza Westerville?

Yes, you can order online for delivery or carryout via their website or mobile apps, with quick links available for easy access.