Panera Bread

3.8
758 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westerville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
555 South State Street, Westerville, OH
43081, United States

Hours

Reviews

3.8
758 reviews
5 stars
337
4 stars
196
3 stars
78
2 stars
56
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported problems with order accuracy and slow service, with multiple instances of incorrect orders and long wait times.

Food Quality

While some customers enjoyed the food, others noted issues with portion sizes, freshness, and incorrect items being served.

Staff Behavior

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling unwelcome or ignored.

Cleanliness

Numerous reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area, impacting the overall experience.

High Prices

Several customers expressed concerns about rising prices relative to portion sizes and food quality.
  • AG
    Alyssa Grace
    3 days ago
    3.0
    Honestly the food was really good and everything was correct but I ordered my usual order and I have a nut allergy and I had a really bad reaction after getting an order that requires no nuts. I’m not sure if there was cross contamination or if gloves weren’t changed when making my order, but make sure that you go in and specifically ensure your food has not been touched by anything else if you have an allergy. My throat and tongue swelled up almost immediately from 1 bite of my sandwich and have been really struggling ever since!
  • RL
    Rebecca Landig
    3 days ago
    5.0
    I used the kiosk and ordered the Chicken Roma Asiago Bagel Stack and a fuji apple salad and it was delicious! I was surprised how good the food was.
  • TC
    Thomas, Craig Collins
    Dec 28, 2025
    5.0
    Nice place to stop for a quick lunch... a little on the high side, but you pay for what you get.
  • SD
    Shaun Dimasso
    Dec 27, 2025
    1.0
    4 for 4 now they have screwed up our order... I've had someone else's order ,I've had several things missing, and today 1 simple modification to my order they failed yet again !!! Absolutely horrible management to have this type of continuous service!!! Panera has reallllllly gone down hill over the years quick fast and in a hurry !!! This one maybe the worst!!! Total incompetence!!
  • NF
    Noah Fate-Bolognone
    Dec 23, 2025
    5.0
    Food was great, hot and fresh. Able to order with ease.

Frequently Asked Questions About Panera Bread

Does Panera Bread Westerville accept reservations?

No, Panera Bread Westerville does not accept reservations.

What are the operating hours of Panera Bread Westerville?

Panera Bread Westerville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.