Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westerville is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
751 reviews
5 stars
332
4 stars
195
3 stars
77
2 stars
57
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised the service while others reported rude behavior and poor communication.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others complained about incorrect orders and poor presentation.
Pricing
Many customers found the prices to be high relative to portion sizes and quality, leading to dissatisfaction.
Cleanliness
Numerous complaints about cleanliness, particularly in bathrooms and dining areas, detracting from the overall experience.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications, leading to frustration among customers.
- JDJacob DavisNov 16, 20251.0When I first ordered my food the girl who took my order was possibly in a bad mood her body language and vibe seemed as if I was a inconvience before taking my order. As I was sitting down eating the food was great I can’t complain there however I over heard what was possibly a manager behind the counter say “who did this” some one answered a name and he said if she does it again she’s fired. And then the employee said no I said IAN I think was the name and he said oh well well fire him then and then proceeded to say who is Ian and a young man who answered seemed to be working the hardest out of every one and was very polite when I walked in. I won’t come back to a location with management that talks like that or treats their employees that way like they are just numbers on the books and not human beings. I hope any employees there find a better job that treats them better than that. The possible manager was a guy maybe 40-50 years old wearing a hat and didn’t seem to be wearing a uniform. Who ever he is is disrespectful. The employee who took my order I now have an idea of why your mood was down or seemed that way your management probably doesn’t make it a very good work place.
- RNRandall NelsonOct 6, 20251.0A shell of what it once was.
- HFHollie FrazierAug 23, 20251.0Walk in and was not greeted or recognized by staff. Went to the kiosk ordered food. No one said anything about where drinks were being held hostage while we waited for food. Manager discovered that the lemonade was not out for guest. Name was called by an employee who didn't even say anything to me when I was standing there. Then when I said we are waiting on a response manager walking from back say it was frozen in the back. I won't be back.
- MTMike T.Aug 22, 20255.0Extremely friendly staff at this location.
- JBJames BaldrickAug 16, 20255.0Great place to have a quick healthy lunch
Frequently Asked Questions About Panera Bread
Does Panera Bread Westerville accept reservations?
No, Panera Bread Westerville does not accept reservations.
What are the operating hours of Panera Bread Westerville?
Panera Bread Westerville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread Westerville offer delivery service?
Yes, delivery is available daily from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.
Can I order food online from Panera Bread Westerville?
Yes, you can order online for rapid pick-up or delivery through their website or the Panera Bread app.
Does Panera Bread Westerville have a drive-thru or curbside pickup?
No, this location does not have a drive-thru or curbside pickup, but it does offer pickup through rapid pick-up kiosks.
What types of meals are served at Panera Bread Westerville?
They serve breakfast, brunch, lunch, and dinner with a focus on soups, salads, sandwiches, and freshly baked breads.
What payment options are accepted at Panera Bread Westerville?
Panera Bread Westerville accepts American Express, cash, Discover, MasterCard, and Visa.
Are there any coffee shops near Panera Bread Westerville?
Yes, Starbucks is nearby, offering another option for coffee and drinks if you want to explore different cafes in the area.
What other dining options are close to Panera Bread Westerville?
Nearby dining options include KFC for fast food chicken, Steak Escape Sandwich Grill for American sandwiches, and Wukong Express for Asian cuisine.
Are there any pet-related stores near Panera Bread Westerville?
Yes, Petco and Vetco Vaccination Clinic are close by, convenient if you want to shop for your pet or visit the vaccination clinic before or after your meal.