McDonald's

3.6
1075 reviews
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Business Details

40 S Cleveland Ave, Westerville, OH
43081, United States
(614) 882-5719
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40 S Cleveland Ave, Westerville, OH
43081, United States

Hours

Reviews

3.6
1,075 reviews
5 stars
371
4 stars
261
3 stars
195
2 stars
86
1 star
162

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty surfaces and bathrooms.

Service Speed

Customers experienced inconsistent service speed, with some reporting long wait times and incorrect orders.

Staff Attitude

Feedback varied on staff friendliness, with some praising the service while others noted unprofessional behavior.

Overall Experience

The overall experience at this location is mixed, with some customers expressing satisfaction while others vowed not to return.
  • SP
    SARAH PEEBLES
    Dec 27, 2025
    1.0
    Ordered door dash from this location a couple days ago. I ordered a bacon egg and cheese bagel for breakfast. The bagel was so hard it could have been used as a frisby. It was absolutely not edible. The bacon on the sandwich was dried out and burnt. Gross. There is no way the person making my order didn't notice how hard the bagel was. It was literally crunchy, and not just around the edges.
  • EE
    Erin
    Dec 23, 2025
    2.0
    It's nice to have a kids area, but the place is filthy Every surface needed cleaned including the chairs. The beverage station was covered in food and trash. The bathrooms were filthy with no soap. Definitely needs attention.
  • MW
    Matt Williams
    Dec 13, 2025
    3.0
    It's McDonald's. It's not classy, it's not a dive, it's a chain where they are all identical. I needed quick food. It's not cheap like it used to be, but there are cheap options. Quick as hell and will stop hunger
  • CS
    cyndi s
    Dec 13, 2025
    4.0
    I'm not generally a big fan of McD's food, but this location always gets things right. My fries and sandwich are hot, my wait is not horrible and the staff is friendly. That's all a reasonable person can ask for.
  • RM
    Ryan Meers
    Dec 6, 2025
    2.0
    Definitely appreciate the playroom you provide for children. However upon visiting yesterday I see your men’s bathroom has no soap dispenser (removed from wall). Definitely makes me question how any male employees are washing their hands in your restaurant and cleanliness in general. Let me know when you fix this issue and I’ll take the review down.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 40 S Cleveland Ave, Westerville, OH?

McDonald's at 40 S Cleveland Ave is open daily from 6:00 AM to 10:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 4:30 AM to 11:00 PM.