Brand Certified
McDonald's
3.6(1078 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
40 S Cleveland Ave, Westerville, OH
43081, United States
Certified by McDonald's • Feb 22, 2026
(614) 882-5719
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,078 reviews
5 stars
373
4 stars
261
3 stars
195
2 stars
86
1 star
163
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, particularly in the bathrooms and play area.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with many customers expressing frustration over missing items.
Service Speed
Customers noted inconsistent service speed, with some experiencing long wait times, especially in the drive-thru.
Food Quality
Several reviews highlighted issues with food quality, including cold or stale items and poorly prepared meals.
Staff Attitude
Mixed feedback on staff professionalism, with some praising friendly service while others reported unhelpful or rude interactions.
- LCLuis ChavezJan 19, 20261.0The play area is always filthy and the staff dont seem to care.
- SPSARAH PEEBLESDec 27, 20251.0Ordered door dash from this location a couple days ago. I ordered a bacon egg and cheese bagel for breakfast. The bagel was so hard it could have been used as a frisby. It was absolutely not edible. The bacon on the sandwich was dried out and burnt. Gross. There is no way the person making my order didn't notice how hard the bagel was. It was literally crunchy, and not just around the edges.
- EEErinDec 23, 20252.0It's nice to have a kids area, but the place is filthy Every surface needed cleaned including the chairs. The beverage station was covered in food and trash. The bathrooms were filthy with no soap. Definitely needs attention.
- MWMatt WilliamsDec 13, 20253.0It's McDonald's. It's not classy, it's not a dive, it's a chain where they are all identical. I needed quick food. It's not cheap like it used to be, but there are cheap options. Quick as hell and will stop hunger
- CScyndi sDec 13, 20254.0I'm not generally a big fan of McD's food, but this location always gets things right. My fries and sandwich are hot, my wait is not horrible and the staff is friendly. That's all a reasonable person can ask for.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 40 S Cleveland Ave, Westerville, OH?
McDonald's at 40 S Cleveland Ave is open daily from 6:00 AM to 10:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 4:30 AM to 11:00 PM.
When can I order delivery from this McDonald's?
Delivery is available every day from 5:30 AM to 11:00 PM.
How can I place an order online for delivery or pickup?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What mobile apps can I use to order from this McDonald's?
You can use the McDonald's App available on iOS (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android (https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US).
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 40 S Cleveland Ave, Westerville, OH 43081, USA.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby places such as Punch Fitness for a workout, Taqueria El Girasol for Mexican cuisine, or Westerview Plaza Pizza for more dining options.
Are there any nearby childcare or educational centers close to McDonald's?
Yes, South Cleveland Avenue KinderCare and Main & Cleveland KinderCare preschools are nearby and convenient for families visiting the area.
What healthcare services are available near this McDonald's?
Nearby healthcare includes Varsha Kharat, MD (Internal Medicine and Nephrology), Labcorp, and OrthoNeuro (Orthopedist and Physical Therapy).
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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