Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.0
315 reviews
5 stars
173
4 stars
61
3 stars
24
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with undercooked or poorly prepared food, including pizzas and subs.
Service Issues
Numerous reviews highlighted problems with order accuracy, long wait times, and rude staff interactions.
Positive Staff Feedback
Several customers praised the friendly and attentive service from specific employees, indicating some staff members are performing well.
Cleanliness and Atmosphere
The restaurant was noted for being clean and having a pleasant atmosphere, although some customers experienced poor service during busy times.
Delivery Problems
Multiple customers expressed dissatisfaction with delivery times and order fulfillment, often receiving cold or incorrect items.
- DSDixie StewartOct 22, 20252.0Asked for well done and it's under cooked, asked for extra romano, barely got any.
- BPBob PolacekOct 18, 20255.0Great staff. Noah very good at job.
- DADenise AlexanderOct 14, 20251.0The AI was absolutely horrendous! After validating my address 9 times, it disconnected my call! Very efficient. If I did not enjoy the pizza as much as I do, I would have gone to another pizza place. This is an excellent way to lose long-term customers! Bravo!!! *sarcasm*
- JFJune FultonAug 28, 20255.0I didn't rate the atmosphere but it was delicious
- TPTammy PetersAug 27, 20255.0Food was so good
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 363 South State Street, Westerville, OH 43081, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
Which payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through their mobile apps?
Yes, you can order Donatos Pizza through their iOS app available on the Apple App Store and their Android app available on Google Play.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families, has high chairs, a wheelchair accessible entrance and restroom.
Are there any nearby gas stations or convenience stores close to Donatos Pizza?
Yes, Speedway gas station and convenience store is located nearby, which is convenient for customers stopping by Donatos Pizza.
What nearby businesses can customers visit before or after dining at Donatos Pizza?
Nearby businesses include Napa Auto Parts, Allens Coin Shop, Capri Cleaners, Clothes Mentor Westerville, Shag Hair Studio, and Triple Play Sports Cards and Memorabilia.
How can nearby amenities like the Department of Motor Vehicles or CME Federal Credit Union benefit visitors to Donatos Pizza?
Visitors running errands at the Department of Motor Vehicles or CME Federal Credit Union can conveniently grab a meal or order pizza for delivery or pickup at Donatos Pizza located nearby.