Many customers reported issues with incorrect orders, missing items, and insufficient attention to special requests.
Food Quality
Feedback indicates a consistent concern about the subs being overly bread-heavy with insufficient meat and toppings.
Service Speed
Numerous reviews highlighted long wait times for food preparation, even during less busy hours.
Customer Service
While some customers praised friendly staff, others experienced rude service and poor handling of complaints.
Cleanliness
The restaurant was noted for being clean, but some customers reported unsanitary conditions in specific areas.
SD
Shelia Donaldson
4 days ago
5.0
I like it and it is right next door to me.
MW
Matt Williams
Dec 1, 2025
5.0
Always good. It might not be my favorite nor is it the very best, but it's better than most. Very good quality ingredients, always clean and the staff is super professional. Easy in, easy out, never any problems or bs.
CS
chris smith
Nov 16, 2025
1.0
Food is good and normally Service is good. I payed for food before I picked up. Did not get the baked lays chips that I payed for. I recommend Dibella’s staff pay attention and double check orders before customers pick them up. It’s annoying to pay for something and then not have it included in order.
TC
Tom Craw
Nov 15, 2025
1.0
This places was mostly empty and took 30 minutes to make 2 small subs… also the amount of meat they put on their subs is not close to enough
BB
Brandin Busby
Nov 4, 2025
5.0
DiBella's arguably the single best sub shop in the area. The pricing for the amount of food that you get reminds me of better times.
Can't recommend the place enough.
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 4980 E. Dublin Granville Road, Westerville, OH 43081, USA.
What are the regular business hours at DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 11:00 AM to 7:00 PM.
Is DiBella's Subs open on major holidays?
DiBella's Subs is closed on Thanksgiving (11/27/2025) and Christmas Day (12/25/2025). It has reduced hours on Christmas Eve (open 10:00 AM to 5:00 PM) and New Year's Eve (10:00 AM to 7:00 PM). On New Year's Day, it opens from 11:00 AM to 9:00 PM.
How can I view the menu or place an order online for DiBella's Subs?
You can view the menu at https://www.dibellas.com/menu and place an order online at https://order.dibellas.com/.
What is the best way to contact DiBella's Subs?
You can contact DiBella's Subs by phone at +1 614-569-4269 or visit their Facebook page at https://www.facebook.com/DiBellasSubs.
Are there any nearby medical services close to DiBella's Subs?
Yes, DiBella's Subs is near the OhioHealth New Albany Medical Campus, which includes Imaging and Mammography Services, Urgent Care, Pharmacy, and various physician groups such as Endocrinology, Neurology, and Pulmonology.
Can customers visiting nearby medical facilities grab a meal at DiBella's Subs?
Absolutely, customers or patients visiting nearby medical centers like OhioHealth New Albany Medical Campus can conveniently stop by DiBella's Subs for fresh sub sandwiches during their visit.
What other nearby dining options are available near DiBella's Subs?
Nearby dining options include Zaki Grill (a food truck and bar & grill), Chick-fil-A, Wendy's, Firebirds Wood Fired Grill (steakhouse), Chili's Grill & Bar, It's Just Wings, and Torchy's Tacos.