Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
904 reviews
5 stars
503
4 stars
220
3 stars
92
2 stars
26
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on staff friendliness is generally positive, with many customers praising the helpfulness and kindness of employees, although there are some reports of rude service.
Product Consistency
Several customers noted inconsistencies in the quality of ice cream products, particularly with Blizzards being runny or lacking flavor.
Pricing Concerns
Many reviews expressed dissatisfaction with the high prices of menu items, particularly for ice cream treats.
Atmosphere and Cleanliness
While some customers enjoyed the nostalgic atmosphere, others reported issues with cleanliness and unruly behavior from other patrons.
Speed of Service
The drive-thru is often noted for being fast, but there are complaints about slow service during busy times.
- TRTammy RickettsDec 31, 20255.0I wanna give a shout out to Leia the cake decorator. I went in last week to see if she could do a Grinch cake for my birthday. She said sure. They had one made on Monday when I went back to order it and so I took that one to be put on hold till today. Went back in today and she had another one made for me. Her and another female (didn't get her name) was so helpful.
- JMJasmyn MillerDec 13, 20251.0Their prices are INSANE…$4.19 for a small dipped cone is wild. almost $6 for a small blizzard…wow
- AAAustinDec 4, 20255.0The drive thru worker was incredibly kind and all of my food was amazing!
- CSCat SposeepNov 5, 20255.0Whoever made my cotton candy blizzard last night, you did me so good on the sprinkles and I love you for it.
- JGjenniffer GriffithOct 12, 20255.0The lady with short red hair, in a Saturday was just super nice, and was still smiling when it was a big pumpkin thing going on,all the kids were their, she was super helpful to me,still smiling with all the crazy that was going on in store,
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Westerville?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Saturday, and 11:00 AM to 9:30 PM on Sunday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in classic fast food including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.
Does Dairy Queen Grill & Chill offer any special services for families?
Yes, the location is family-friendly, offers high chairs, wheelchair accessibility, outdoor seating, restrooms, and drive-thru service.
Is mobile ordering or exclusive deals available at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app to access exclusive deals and use mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 84 S State St, Westerville, Ohio, 43081-2045, USA.
Does the Dairy Queen Grill & Chill have a drive-thru?
Yes, this Dairy Queen location offers drive-thru service for convenient ordering and pickup.
Can I find other dining options near Dairy Queen Grill & Chill in Westerville?
Yes, nearby restaurants include Grinders, Fusian (a sushi and Asian restaurant), Pizza Cucinova, Northstar Cafe, and Westerville Grill, offering a variety of cuisines for different tastes.
Are there any family-friendly or child care facilities near Dairy Queen Grill & Chill?
Yes, nearby you can find On The Move Preschool and Wise Youth of Westerville, both providing preschool and daycare services suitable for families.
What nearby attractions can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit the Westerville Public Library and Westerville History Museum nearby, both great spots for education and local history exploration.
How can I contact Dairy Queen Grill & Chill for orders or inquiries?
You can call them at +1 614-899-2253 or order online through their official ordering page at DairyQueen.com.