Dairy Queen Grill & Chill

4.2
897 reviews
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Business Details

84 S State St, Westerville, OH
43081-2045, United States
(614) 899-2253
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
84 S State St, Westerville, OH
43081-2045, United States

Hours

Reviews

4.2
897 reviews
5 stars
498
4 stars
219
3 stars
92
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful staff, noting positive interactions during their visits.

Product Quality

Several reviews highlighted issues with the quality of ice cream and food, particularly mentioning runny Blizzards and inconsistent flavors.

Service Speed

Customers frequently commented on the fast service, especially in the drive-thru, although some noted slow service during busy times.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the nostalgic feel while others mentioned unruly customers and cleanliness issues.

Pricing Concerns

Multiple customers expressed dissatisfaction with pricing, feeling that certain items were overpriced for the quality received.
  • CS
    Cat Sposeep
    Nov 5, 2025
    5.0
    Whoever made my cotton candy blizzard last night, you did me so good on the sprinkles and I love you for it.
  • JG
    jenniffer Griffith
    Oct 12, 2025
    5.0
    The lady with short red hair, in a Saturday was just super nice, and was still smiling when it was a big pumpkin thing going on,all the kids were their, she was super helpful to me,still smiling with all the crazy that was going on in store,
  • CS
    cyndi s
    Sep 16, 2025
    5.0
    Friendly staff. Good food.
  • ZW
    Zach Williams
    Sep 8, 2025
    4.0
    Mind you, I am neither allowed to go back there nor particularly enjoyed the service or food at certain times, it is not a poorly run establishment nor dirty or filled with outright hateful people. But a grain of salt, as with all things.
  • AS
    Amy Stellutto
    Aug 9, 2025
    3.0
    Went in to get a cake for my husband's birthday. I asked for a cup of krunch kote. The employee at the register asked the manager how to charge. They were told $1/scoop. Okay, cool, until I find out a scoop is maybe a tablespoon. So $16 for a cup of sprinkles. Guess I will have to go to another location next time.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Westerville?

Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Saturday, and 11:00 AM to 9:30 PM on Sunday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in classic fast food including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.