Chipotle Mexican Grill

3.8
1227 reviews
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About

Mexican Restaurant
Chipotle Westerville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
641 S State St, Westerville, OH
43081, United States

Hours

Reviews

3.8
1,227 reviews
5 stars
568
4 stars
285
3 stars
123
2 stars
68
1 star
183

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about inconsistent quality, including bland flavors and unsatisfactory portions.

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and a lack of attention to customer requests.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, floors, and food preparation areas.

Portion Sizes

Many reviews highlighted issues with portion sizes being too small for the price, leading to dissatisfaction among customers.

Order Accuracy

There were multiple instances of incorrect orders, particularly with online and to-go orders, causing frustration for customers.
  • MS
    Max Smith
    Nov 12, 2025
    2.0
    Lady who was making my food obviously didn't want to be there. Short staffed and I got small scoop of chicken and a lot of attitude. Disappointed in the experience.
  • VW
    Vicki Walsh
    Oct 27, 2025
    5.0
    The food is always good and the staff is friendly.
  • BB
    Brandon
    Oct 22, 2025
    1.0
    DON’T ORDER TO GO!! Forget half portions they’ll give you quarter portions…Can’t believe how much it cost and the little to no food they will fill your bowl with. Don’t waste your money here.
  • NR
    Naomi R
    Oct 14, 2025
    5.0
    This is my all-time favorite Chipotle location. The food is consistently good and many of the employees have been there for years.
  • JK
    J Kershaw
    Oct 6, 2025
    1.0
    Burnt chips

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Westerville serve?

Chipotle Mexican Grill in Westerville offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 641 S State St, Westerville?

Chipotle is open daily from 10:45 AM to 11:00 PM.