Chipotle Maxtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, long wait times, and untrained staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with issues such as overly salty dishes, small portions, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with overflowing trash cans and unclean dining areas, contributing to a poor dining atmosphere.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
KK
Ketan Kadakia
3 days ago
1.0
Service is absolutely below average. Spend $17 on lunch not even worth it.
This is it no more CHIPOTLE.
NEVER AGAIN !! No wonder your stock is down so much!!
NF
Noah Fate-Bolognone
Jan 1, 2026
5.0
This location is my go to Chipotle. Service is great. Food is always delicious and fresh.
SS
Spoopy Skeletman
Dec 12, 2025
2.0
Service is incredibly slow and backed up at this location a lot of the time.
TB
Tommy Bones
Dec 11, 2025
2.0
Ordered three entrees to go with two sides of guacamole. All the entrees contained pinto beans and were so salty rendering them inedible. Fine I said, let’s eat some chips with guacamole instead. Mistake!! Both guacamole had actual chunks of avocado skin in it and big chunks of hard raw avocado fruit. And?? You guessed it, someone dropped a salt shaker in it as well. Why is Chipotle so inconsistent on quality across their locations. Someday I go there and it seems like they didn’t salt/season the beans, or the chickens too spicy etc. I basically waisted almost $30 on dinner for food I ended throwing away! Still hungry and now pissed off!! Do better, please!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Maxtown Rd serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and real ingredients.
What are the operating hours for Chipotle Mexican Grill at 63 Maxtown Rd?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Maxtown offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Maxtown?
You can order online through their website at https://order.chipotle.com/ or use their Chipotle app available on the App Store.
What is Chipotle’s commitment to food quality and sourcing?
Chipotle follows “Food with Integrity” principles, sourcing ingredients from farms using humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Can I earn rewards when I purchase at Chipotle Maxtown?
Yes, by signing up for Chipotle Rewards, you can receive exclusive offers and earn free food.
What payment options are available at Chipotle Mexican Grill on Maxtown Rd?
They accept credit cards and offer gift cards as payment options.
What popular nearby restaurants are close to Chipotle Maxtown?
Nearby popular restaurants include Panda Express for Chinese fast food, Panera Bread for café dining and salads, and Wingstop for chicken wings.
Are there family-friendly places near Chipotle Maxtown I can visit before or after dining?
Yes, Maxtown Playground is a nearby park where families can enjoy outdoor activities before or after their meal.
Where can I go for additional services like haircuts or electronics near Chipotle Maxtown?
Nearby you can find First Choice Haircutters and Holiday Hair for haircuts, and Victra — Verizon Authorized Retailer or Verizon stores for electronics needs.