Customers frequently reported poor service, including rude staff, long wait times, and inattentive servers.
Food Consistency
Many reviews highlighted issues with food quality, including overcooked wings, incorrect orders, and cold food.
Atmosphere
While some customers enjoyed the atmosphere, others noted cleanliness issues and a lack of attention to detail in the dining environment.
Management Issues
Several reviews mentioned poor management practices, including unprofessional behavior and inadequate responses to customer complaints.
KJ
Kurt Jacobs
Jan 1, 2026
5.0
We had an outstanding experience at Buffalo Wild Wings in Westerville! We were seated and served at the bar, and everything from start to finish was top-notch. The food was fresh, hot, and exactly what you want from BW3s, absolutely delicious.
Our server, Kelly, was phenomenal. Her attention to detail, friendly attitude, and efficiency made the experience even better. Service was truly impeccable. A big shout out as well to the manager, Dre, who was professional, welcoming, and clearly runs a tight ship.
Great food, great service, and a great atmosphere....this location consistently delivers. We’ll definitely be back. Highly recommend!
MM
Mike Morris
Dec 31, 2025
2.0
Came in and sat at the bar. Knew it was going to take a while to get wings due to the football game being tonight. I dont mind waiting 50 min to get wings and fries, but there's no reason for the to be cold when they come out.
KO
Kamal Otman
Dec 30, 2025
2.0
The food was great but they need to get better staff (servers) they don't welcome nobody and no smile at all , we came to have dinner and the host took us to a table without saying anything , we love buffalo wings but the need to make people feel welcomed
MS
Michael Soto
Dec 28, 2025
1.0
Before now, I did not realize wings could be so small, let alone overcooked to this extent. Ordering pick up is always a risk. This was beyond awful. I will never return to this location. It’s a reflection of the America in which we now live. Horrible. Boo!
SD
Shaun Dimasso
Dec 12, 2025
1.0
Ordered carryout and for the 2nd time in a row its been a disaster!! I ordered a few things one being the chicken ranch wrap with the buffalo sauce chicken, got our food ,it was cold ,no ranch on it ,no buffalo sauce on it, completely dry ,tasted like it was made a couple days ago with how stale the tortilla wrap was. We didnt get my kids drink . The last time was even worse with one meal screwed up and one meal completely wrong and different than what we ordered.. absolutely pathetic to continuously screw up a simple task !!
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Westerville offer?
Buffalo Wild Wings in Westerville offers award-winning Buffalo-style chicken wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Westerville, Ohio?
Buffalo Wild Wings is located at 807 Polaris Parkway, Westerville, OH 43082.
What are the regular opening hours of Buffalo Wild Wings in Westerville?
Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.
How can I contact Buffalo Wild Wings Westerville to place an order or inquire?
You can contact Buffalo Wild Wings Westerville by calling +1 614-523-3855.
Does Buffalo Wild Wings in Westerville offer takeout service?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so takeout options are available.
What are some nearby restaurants where I can dine before or after visiting Buffalo Wild Wings Westerville?
Nearby dining options include Dave's Hot Chicken, Teriyaki Madness for Asian cuisine, The Original Pancake House for breakfast and brunch, Jimmy John's sandwich shop, Duck Donuts, and Sicilian Stone Gourmet Stone Fired Pizza.
Are there any fitness or active lifestyle centers near Buffalo Wild Wings Westerville?
Yes, nearby fitness options include CYCLEBAR for cycling classes and Orangetheory Fitness Westerville for gym and boot camp workouts.
What financial services can I find near Buffalo Wild Wings Westerville?
Telhio Credit Union, a bank and credit union, is located near Buffalo Wild Wings for your financial needs.
Are there any family-friendly or kid-focused services close to Buffalo Wild Wings in Westerville?
Yes, Sharkey's Cuts for Kids is a nearby hair and beauty salon catering to children.
Can I find other types of services and shops near Buffalo Wild Wings Westerville?
Yes, nearby services include Westar Dental for dental care, Mutts & Co. for pet grooming, Take 5 Car Wash for automotive services, and The Good Feet Store for shoe and medical supplies.