Buffalo Wild Wings

3.8
1720 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
807 Polaris Parkway, Westerville, OH
43082, United States

Hours

Reviews

3.8
1,720 reviews
5 stars
734
4 stars
470
3 stars
201
2 stars
100
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and poor management response to complaints.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, incorrect orders, and small portion sizes.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms and at dining tables.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and enjoyed the food, particularly the wings.

Delivery Problems

Multiple reviews indicated significant delays and issues with delivery orders, including cold food and missing items.
  • CN
    Cody Newton
    6 days ago
    5.0
    All I have to say is All American Burger! Best burger I’ve ever had. No joke. You taste the quality and ingredients. So flavorful and the meat is so good.
  • MT
    Manohar Tumu
    Nov 22, 2025
    1.0
    We order the ultimate plater choice of 4 n then ordered separately traditional bone-in there is no meat in that bone in wings. not expect from this B-dubs
  • KS
    Krystal Severance
    Nov 19, 2025
    1.0
    Very rude customer service! I tried placing an online pickup up order tonight and after multiple attempts I kept receiving an error code that there were technical difficulties and to contact the store. I called into the store and explained the issue and asked if they could honor the online wing bundle since I could order online. The girl on the phone said no and then a guy in the background said its an online exclusive for a reason. We'll obviously its an online deal but you would think since online wasnt working it could be honored instead she continued telling me to place it online. No effort was made to try to find a solution. I then tried placing online again and it said the store wasnt accepting orders. Awful experience found somewhere else to get dinner tonight
  • SD
    Sherry Derhodes
    Nov 19, 2025
    5.0
    We were there after the dinner rush and all of the tables had not been cleaned off. My granddaughter cleaned the table with a napkin. Unacceptable!! I had to go ask for a server. She was ok, but by now the tone was set. Wings were good, burger ok, chicken wrap was ok. Drinks were refilled as we paid our check. Hopefully, next time will be better.
  • TB
    tynequia Burnette
    Nov 13, 2025
    1.0
    Came here to pick up my order. Everyone standing around on their phones. No one was at the counter for me to pick up my order so I figured I would go use the restroom. Using the restroom here was the worst experience I've ever had at a location it was so nasty and dirty under the toilet seat was the worst I have ever seen. Their was a staff member in the bathroom just playing in her hair come to find out she is the one that should be at the take out desk I'm completely over it.I wont be coming back here ever again.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Westerville offer?

Buffalo Wild Wings in Westerville offers award-winning Buffalo-style chicken wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Westerville, Ohio?

Buffalo Wild Wings is located at 807 Polaris Parkway, Westerville, OH 43082.