Buffalo Wild Wings

3.8
1717 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
807 Polaris Parkway, Westerville, OH
43082, United States

Hours

Reviews

3.8
1,717 reviews
5 stars
733
4 stars
468
3 stars
201
2 stars
100
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned overcooked or cold food, particularly wings, with some customers expressing disappointment in portion sizes.

Atmosphere

The atmosphere was described as fun and lively, especially for watching sports, but some noted issues with noise levels and seating arrangements.

Mixed Experiences

While some customers praised friendly service and enjoyable food, many others had negative experiences that overshadowed their visits.

Delivery Problems

Several customers experienced significant delays and issues with delivery orders, leading to frustration and dissatisfaction.
  • MT
    Manohar Tumu
    2 days ago
    1.0
    We order the ultimate plater choice of 4 n then ordered separately traditional bone-in there is no meat in that bone in wings. not expect from this B-dubs
  • KS
    Krystal Severance
    5 days ago
    1.0
    Very rude customer service! I tried placing an online pickup up order tonight and after multiple attempts I kept receiving an error code that there were technical difficulties and to contact the store. I called into the store and explained the issue and asked if they could honor the online wing bundle since I could order online. The girl on the phone said no and then a guy in the background said its an online exclusive for a reason. We'll obviously its an online deal but you would think since online wasnt working it could be honored instead she continued telling me to place it online. No effort was made to try to find a solution. I then tried placing online again and it said the store wasnt accepting orders. Awful experience found somewhere else to get dinner tonight
  • SD
    Sherry Derhodes
    5 days ago
    5.0
    We were there after the dinner rush and all of the tables had not been cleaned off. My granddaughter cleaned the table with a napkin. Unacceptable!! I had to go ask for a server. She was ok, but by now the tone was set. Wings were good, burger ok, chicken wrap was ok. Drinks were refilled as we paid our check. Hopefully, next time will be better.
  • TB
    tynequia Burnette
    Nov 13, 2025
    1.0
    Came here to pick up my order. Everyone standing around on their phones. No one was at the counter for me to pick up my order so I figured I would go use the restroom. Using the restroom here was the worst experience I've ever had at a location it was so nasty and dirty under the toilet seat was the worst I have ever seen. Their was a staff member in the bathroom just playing in her hair come to find out she is the one that should be at the take out desk I'm completely over it.I wont be coming back here ever again.
  • KS
    kayla saensongkham
    Oct 27, 2025
    2.0
    I came in here yesterday with my friends, which was crazy bc we were in the parking lot picking between Dave’s and bdubs and I was riding for bdubs. Our waitress was mean to me from the start when I ordered a drink that needed my I.D. I know I look young and don’t look my age so she looked at it for awhile. I know she was just doing her job and I don’t have a problem with that, but after she wasn’t very nice. It was Sunday and there was a lot of sports playing so it was loud, and when I was telling her my order, she rudely told me she couldn’t hear me. My friends and I gave her back the menus after ordering and we all said thank you, she said you’re welcome to the both of them except me. And she only asked them if they needed their cups refilled when mine was also clearly running low too. I understand everyone has bad days but I wasn’t rude to her in anyway for her to treat me like that. I believe her name was Chanel.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Westerville offer?

Buffalo Wild Wings in Westerville offers award-winning Buffalo-style chicken wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Westerville, Ohio?

Buffalo Wild Wings is located at 807 Polaris Parkway, Westerville, OH 43082.