Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers praised the friendly and professional staff, noting their helpfulness and positive attitude.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and delicious items, others reported stale or incorrect orders.
Service Speed
Service speed varied significantly, with some customers experiencing quick service while others faced long wait times and order inaccuracies.
Menu Variety
Customers appreciated the variety of menu options, although some expressed disappointment over the removal of favorite items.
Cleanliness
The location was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
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Noah Fate-Bolognone
Dec 25, 2025
5.0
Food was great. Hot and fresh. Service was great and very professional. This location is always a great one
JA
J. Adams
Nov 18, 2025
5.0
My husband and I choose Arby's if we're having fast food. I'd like their corporate office to know that the staff at this location is always very professional, polite, and helpful.
Every time we've been to the Maxtown Rd location in Westerville, they've always gotten our order right, which we both really appreciate. My husband and I went there this evening because I LOVE their Turkey Gobbler sandwich. It's SO delicious and is very reasonably priced! I also like their mac and cheese. It's the best mac and cheese I've ever had. Their BBQ and brisket sandwiches are also delicious! The BBQ sauce they use is premium sauce!
If you're someone who likes any food that reminds you of food served during Thanksgiving, or if you like Firehouse Subs seasonal turkey with stuffing sub, you'll prefer Arby's Gobbler! Hands down it's the best sub sandwich I've ever eaten! It's absolutely delicious! Arby's is far more generous with the stuffing on their Gobbler Sub, and their stuffing is absolutely delicious!
Arby's Italian sub is another premium sandwich choice. Our daughter loves the Reuben and the ham and cheese melt. Our other kids like the chicken tenders, the mac and cheese, and the mozzarella sticks.
We really like Arby's because they switch up their menu, adding great new menu items all the time. If you're looking for a good food, with a lot of variety, at a very reasonable price, Arby's is quick, and has excellent menu choices.
MS
Max Smith
Oct 21, 2025
5.0
Great food. A little pricey but it is healthier than other options around. Friendly staff. Wait for food was a little longer but it was fresh.
YB
Ya Boy
Oct 3, 2025
3.0
it can be so good, its just the food is never fresh i always get the sandwich thats been in the back for 5 hours and stale and hard. What time should I be going here to avoid this its annoying
BS
Bob Stewart
Sep 12, 2025
5.0
This is a very good Arby's, service is usually fast and friendly.