Wendy's

3.9
625 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11123 Us Route 41, West Union, OH
45693, United States

Hours

Reviews

3.9
625 reviews
5 stars
277
4 stars
158
3 stars
101
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during drive-thru hours, with some waiting over 30 minutes for their orders.

Food Quality

There were numerous complaints about food being served cold, stale, or improperly prepared, including issues with undercooked items and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected by employees.

Cleanliness

Several reviews mentioned dirty dining areas and poor overall cleanliness, impacting the dining experience.

Overall Experience

While some customers enjoyed the food and service, many expressed disappointment and frustration, suggesting a decline in quality and service at this location.
  • RR
    Reviewer
    Nov 15, 2025
    2.0
    Never go after like 5 pm. Especially after 10. It’s disgusting and old
  • JJ
    Joshua Jones
    Oct 22, 2025
    5.0
    Food was good drive through was a little crowded
  • JH
    John Hopkins
    Oct 12, 2025
    1.0
    Love getting my breakfast burrito with a side of egg shells. Never cease to amaze me. You suck.
  • MM
    Mary
    Sep 25, 2025
    5.0
    Food was hot & good. The staff was friendly
  • SA
    Sarah Abbott
    Sep 20, 2025
    1.0
    Food takes forever to get from here, management is rude, staff is rude to exception of maybe a couple people, it's not even worth eating at anymore

Frequently Asked Questions About Wendy's

Is West Union Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the West Union Wendy's currently open?

Yes! This Wendy's location is open and committed to serving quality food every day.