Taco Bell / KFC

3.3
335 reviews

Business Details

11191 State Route 41, West Union, OH
45693, United States
(937) 544-9019

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11191 State Route 41 in West Union. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
11191 State Route 41, West Union, OH
45693, United States

Hours

Reviews

3.3
335 reviews
5 stars
111
4 stars
66
3 stars
59
2 stars
27
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including old or greasy items, and incorrect portion sizes.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.

Management Concerns

Feedback indicated poor management practices, including staff behavior and lack of proper training, contributing to a negative dining experience.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative trends.
  • BB
    burlin branscome
    6 days ago
    1.0
    This location clearly decides its own closing time, because despite arriving before the posted hours, I was told they were “already closed.” The employee at the drive-thru was aggressively rude, dismissive, and handled food by essentially throwing it out the window. No greeting, no explanation, no professionalism—just attitude. If working with the public is this much of a burden, customer service might not be the right fit. Until management addresses the behavior of their staff, I’d recommend going literally anywhere else. the girl was gotch and legit threw my food at my face. i will never be coming back. this is unacceptable and she needs to be fired.
  • MW
    Mark Wotawa
    Dec 31, 2025
    2.0
    I ordered their 4 pc. Chicken dinner, regular with coleslaw and Mac n cheese. Service was very good but the oil dripping off my chicken was black. They need to change their deep fryer oil on schedule. This is not acceptable. Will not be going back.
  • KM
    Kaleb Meeks
    Dec 29, 2025
    2.0
    If I could give less stars I would. Service was slow and you could tell the staff didn’t want to be there.
  • FS
    Frank Sciarra
    Dec 13, 2025
    1.0
    Trash, place was a joke. The lady did not want to be there...
  • NC
    Nikkia Cade
    Nov 12, 2025
    5.0
    For a small town this was a great stop. Offering both Taco Bell and KFC was a win because my kids was able to order what they wanted without having to visit 2 separate locations.

Frequently Asked Questions About Taco Bell / KFC

What are the opening hours for the Taco Bell / KFC drive-through in West Union?

The drive-through is open daily from 10:30 AM to 11:00 PM.

Can I order food online for pick up or delivery at Taco Bell / KFC in West Union?

Yes, you can order online or through the mobile app for pickup at the restaurant, but delivery is not available.

Brand Certified Facts from Taco Bell / KFC

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Certified February 08, 2026Yext Knowledge Graph
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