Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
418 reviews
5 stars
225
4 stars
81
3 stars
63
2 stars
20
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the ice cream and specific menu items like burgers and chicken tenders, although some noted inconsistencies in portion sizes and food preparation.
Service Speed
Many reviews highlighted quick service, with some customers appreciating the efficiency even during busy times, while others experienced delays and order mix-ups.
Cleanliness
The restaurant received positive remarks for its cleanliness, including the dining area and bathrooms, contributing to a pleasant dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that portions were small for the cost, and some mentioned that certain items were overpriced.
Staff Friendliness
The staff was frequently described as friendly and helpful, contributing to a positive atmosphere and customer experience.
- EKEydie KirkOct 21, 20255.0Best ice cream ever!
- SCSarah ChismanAug 27, 20255.0They were very busy but still gave us great service
- DMDeborah MartineJun 28, 20255.0Love the chili cheese fries!!
- MLMike LitorisJun 9, 20251.0paid $10 for probably 15 fries and some poor looking food
- JAJermeki AndersonMay 21, 20183.0Ordered a large and small cone, the large cane out the same size as the small. Also ordered a a hot dog and it was cold as if it was sitting out for 3 days
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in West Union, OH?
The restaurant is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating for customers.
Is the Dairy Queen Grill & Chill in West Union family-friendly?
Yes, the restaurant welcomes families and children with booster seats, high chairs, and is suitable for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order pickup online via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/17358/.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include McDonald's, KFC, Taco Bell / KFC, and Subway, offering a variety of quick meal choices.
Are there any nearby accommodations if visiting Dairy Queen Grill & Chill from out of town?
Yes, Country Nights Inn is a nearby motel and hotel option for visitors needing accommodation.
What local stores can I visit near Dairy Queen Grill & Chill?
Nearby stores include Dollar General, Dollar Tree, Tractor Supply Co., and Walmart West Union for a wide range of shopping needs.