Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
980 reviews
5 stars
294
4 stars
228
3 stars
180
2 stars
75
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unresponsive staff, and rude service, particularly at the drive-thru.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the freshness and execution of their orders.
Staff Attitude
There were numerous complaints about the attitude of staff, including rudeness and lack of professionalism, particularly from management.
Cleanliness
Several customers noted that the restaurant was not clean, with issues such as sticky floors and unsanitary conditions.
Order Accuracy
Customers consistently reported issues with incorrect orders, missing items, and items not being prepared as requested.
- NSNathan SchlarmannNov 7, 20251.03rd time ordering a baconator from this location and every time it comes out with one piece of bacon cut into 8 strips. 👎👎👎 add bacon to your sandwiches and this will be removed, I will come back next week and test it out. 6 pieces of bacon is standard…
- DDDesNov 4, 20253.0Baconater is good but pricey
- CSColeman SalisburyOct 28, 20251.0Terrible service. You will stand and wait for minutes at a time with no one else in line
- MRMichael Jacob RospertOct 22, 20252.0Had to wait to pickup mobile order. Employees were hanging around with friends / girlfriends outside so order wasn't being prepared until after we arrived. They were then screwing around in the drive through behind us as we waited. Food was poorly executed, didn't seem fresh. Nearly forgot drinks and had to remind the staff, then had to wait again.
- CVColin Owens (Cincy viking)Oct 21, 20252.0Wendy's is not what it once was. Food is bland and dry. Fries were cold and under salted ...
Frequently Asked Questions About Wendy's
Is 627 Union Center Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Chester, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Chester, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 331-2540.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 627 Union Center Wendy’s serve breakfast?
Yes, this Wendy’s location in West Chester, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 5909 Mulhauser Road, West Chester, OH?
The drive-through at this Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in West Chester, OH serves breakfast with options like combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
What payment options are accepted at Wendy's on Mulhauser Road?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's directly at (513) 331-2540 or reach out via their Customer Care team through the live chat on their contact page.
Where can I find the menu and pricing information for this Wendy's?
Menu prices can be seen by selecting this location on order.wendys.com or the Wendy's mobile app.
Is there a drive-thru available at the Wendy's in West Chester?
Yes, this Wendy's location has a drive-thru service available.
What nearby places can I visit before or after dining at Wendy's on Mulhauser Road?
Nearby you can visit Starbucks for coffee, Burger King for alternative fast food, or the Hilton Garden Inn for accommodation and events.
Are there automotive services near Wendy's on Mulhauser Road?
Yes, nearby you have Monro Auto Service and Tire Centers and Safelite AutoGlass for your automotive repair and maintenance needs.
Where can I find other dining options near Wendy's in West Chester?
You can find several other restaurants nearby including Mellow Mushroom (pizza), Roadhouse Grill (American), and El Rancho Nuevo (Mexican cuisine).