Wendy's

3.7
679 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in West Chester, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s West Chester, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8324 Cincinnati-Dayton Road, West Chester, OH
45069, United States

Hours

Reviews

3.7
679 reviews
5 stars
256
4 stars
183
3 stars
110
2 stars
50
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly at the drive-thru.

Food Quality

Mixed reviews on food quality; some praised fresh and hot meals while others complained about cold, overcooked, or incorrect items.

Cleanliness

Many customers noted the restaurant's cleanliness and well-maintained environment.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others pointed out instances of rudeness and poor customer service.
  • AT
    Anton Timetraveler
    Nov 27, 2025
    4.0
    Called In order, was told 35 minutes I arrived in 20 minutes, checked in at register, was told they didn't have an order for me, I checked my phone with restaurant number, it was correct, I redialed the number the woman answered in front of me, yes correct number a, I phoned my card service number they verified charge at this address store number. 30 mins now in the store, woman at counter rechecked area and came to the counter with a grease soiled thru bag said this bag was a remake of our order. I Took the bag and left, upon arriving my office I opted the bag to have my lunch. The food looked eaten on, and a three quarter full cup with what appeared to be a coffee with cream in a clear cup! I didn't order a drinks, maybe a comp due to the earlier mishap lost order. NOPE! This cup had coffee and some type of cleaning agent in it with something ,not grounds ,on the bottom. They it all away in fear of contamination, not stopping there again, suggest you don't either. Sorry restaurant you could have severely hurt or killed my family
  • MN
    Megan Nobert
    Oct 22, 2025
    5.0
    This Wendy’s employed an elderly woman, who I’d imagine is getting decimated by this economy. She put a smile on my face today and I wish I had cash to give her a big tip. The staff is always friendly, help you out, and it’s clean. This location turned my opinion of Wendy’s completely around. Whoever is managing this store and franchise, you’re doing a great job!
  • MS
    Misty Swetnam
    Sep 13, 2025
    5.0
    $2 off combo meals for health care providers! Bring your badge. Apple pecan salad great!
  • AA
    Abbas Abboud
    Sep 12, 2025
    1.0
    Garbage
  • AA
    Adam
    Sep 7, 2025
    5.0
    Fast service. Good for Wendy's standards.

Frequently Asked Questions About Wendy's

Is Cin-Day Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through in West Chester, OH?

The Wendy's drive-through in West Chester, OH is open daily from 6:00 AM to 12:00 AM (midnight).