Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional staff, with several instances of poor communication and disrespectful behavior.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, undercooked, and improperly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms.
Service Speed
Mixed feedback on service speed; some praised fast drive-thru times, while others experienced long waits.
AQ
Ali Qureshi
Nov 11, 2025
1.0
Poor service
FC
Food Critic
Oct 23, 2025
1.0
Too much disrespectful workers their work environment is horrible. Their food taste awful. The chicken nuggets were cold and had a Weird after Taste and wasn’t cooked. The worker at the drive-through was holding my lid with his bare hands and he went to scratch his back, which is very disgusting and I don’t think I’ll be eating from this Wendy’s anymore. The chicken sandwich was thin and dry with no meat in it just Breading in conclusion do not go to this Wendy’s unless you wanna get sick or you hate yourself
GT
Greg Trinks
Oct 18, 2025
1.0
Worst Wendy's I have ever been to all the employees r very rude the black lady at the front counter that took my order was very rude didn't say hi never smile. If they don't like there job then leave I will never come back to this Wendy's in I will tell everyone about this place
BB
Bruce Beckman
Oct 14, 2025
5.0
Wendy's is great
GH
Gina Hines
Oct 10, 2025
1.0
Manager was rude. Employees never listen. I specifically said no chicken on my salad the second time going to this location, and guess what... Chicken on the salad. And then the manager had the nerve to tell me chicken comes on the salad. Ugh 😩 didn't I say no chicken. Help me please customer service is a Naw!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Chester, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Chester, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 224-0838.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 625 Beckett Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in West Chester, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 8342 Princeton Glendale Rd?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, Wendy's at 8342 Princeton Glendale Rd serves breakfast options including combos, sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy’s mobile app.
What payment methods are accepted at Wendy's on Princeton Glendale Rd?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's offer delivery services at this location?
Delivery is available where offered; check the Wendy’s app or website by entering your address to confirm availability.
How can I contact this Wendy's location for feedback or questions?
You can call directly at (513) 224-0838 or visit the Wendy's Contact page online for customer care and live chat options.
Are there any family-friendly places near Wendy's at 8342 Princeton Glendale Rd?
Yes, Kinder Garden School, a day care and preschool, is nearby, great for parents dropping off children before grabbing a meal.
What other dining options are near Wendy's at 8342 Princeton Glendale Rd?
Nearby dining includes Skyline Chili for American fast food, Sushi Monk for sushi, Mi Burrito Mexican Grill for Mexican cuisine, and True Slice Pizza for pizza lovers.
Are there any banking services near this Wendy's?
Yes, U.S. Bank and Park National Bank offices, as well as a U.S. Bank ATM, are located nearby for your banking needs.
Is there a car wash or beauty salon near Wendy's for errands before or after dining?
Hurricane Bay Car Wash for automotive detailing and salons like Salon 747 and Montage Hair and Nail Studio are nearby for convenience alongside your visit to Wendy's.