Wendy's

3.9
747 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7436 Tylersville Road, West Chester, OH
45069, United States

Hours

Reviews

3.9
747 reviews
5 stars
329
4 stars
199
3 stars
94
2 stars
32
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Feedback on staff behavior was mixed, with some praising friendliness while others noted rudeness and poor service.

Food Quality

While some customers enjoyed fresh and hot food, others experienced cold or unsatisfactory meals.

Cleanliness

The restaurant was noted for being clean, but some reviews mentioned areas needing attention.

Service Speed

Customers frequently commented on slow service, particularly during busy times or late hours.
  • SM
    Stephen Moyer
    Dec 18, 2025
    1.0
    Ordered through door dash. Had ordered spicy chicken sandwich. Got a regular crispy sandwich. Can’t even read a order correctly
  • HM
    Hannah Maddox
    Dec 4, 2025
    1.0
    Have been here a few times in the last month, but never again. 1st time I was given a drink with no ice (was never mentioned as to why) 2nd experience happened today where I ordered a sandwich in drive thru, was charged for it only to get to my destination and realize it’s not in the bag
  • NN
    NATRANZ910
    Dec 3, 2025
    3.0
    3 stars because this is the 1st time I've ever been disappointed stopping here. Got the Ceasar salad. Chicken was not hot off the grill as it normally is and the portion was smaller. Got a medium chocolate cold brew. It's tiny. No way that's a medium. My nuggets weren't fresh. Haven't tasted my loaded fry yet, but somehow I feel I'm goinh to be disappointed. Should've known when the food came out so fast.
  • SM
    Sara Mefford
    Nov 25, 2025
    5.0
    The gals working were sweet and bubbly!! Fabulous customer service!!
  • LT
    lea thompson
    Oct 7, 2025
    1.0
    rude women working the drive through 10/7 around 7:40-50. caught attitude because i’m sick and loosing my voice (i guess she misunderstood what i said), i asked for extra bbq and payed for it & got given ranch. my boyfriend went back inside and the girl who messed up came out arguing with him after we paid extra to get extra bbq already saying we didn’t ask for that. then a nice gentleman gave him the correct sauces without charging us again

Frequently Asked Questions About Wendy's

Is West Chester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 7436 Tylersville Road, West Chester?

The drive-thru is open daily from 6:00 AM to midnight.