Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Chester Subway® Restaurant at 7132 Cincinnati Dayton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.8
158 reviews
5 stars
45
4 stars
22
3 stars
16
2 stars
7
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Food Quality
Numerous reviews highlighted issues with food quality, including skimpy portions and stale ingredients.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean condiment containers and tables.
Staffing Issues
Customers frequently mentioned being understaffed, leading to slow service and mistakes with orders.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported dissatisfaction, indicating a lack of consistency.
- KHKaran HingrajiaNov 14, 20251.0We ordered the sub online from this location, online menu said they have Veggie Patty available and we ordered the sub, went inside directly after placing the order since I placed order from the Subway app outside the store. I asked for the order lady said we don't have Veggie Patty and it's discontinued, that is ok. But if discontinued then why was it allowing me to place the order through app for the same location? I asked for refund and cancel the order before the time of pickup, even order was not started yet, but still she refused and asked me to cancel the order online via app since I placed it. But on the app you cannot cancel the order once placed, have to call that particular location to void the transaction and cancel the order before it's made. But that lady wasn't ready to listen and kept on saying I can't cancel your order. Very poor customer service and on top of that she was constantly watching reels or on the video chat. I would strongly request others to verify the availability of the items before placing order through Subway app at this location.
- BBBraxton Joel bullockNov 8, 20251.0Terrible no comprehension of what was happening.
- RMRocky MeadowsOct 31, 20252.0There was only one employee working and she was on the phone for over 5 minutes making me wait to order and then waited why my sub sat there getting cold on the counter. Went to get a fountain drink I payed for and none of them worked so I had to get a bottled drink.
- AWAbdul Rahman WakiliSep 15, 20251.0They don’t care about your order
- KBKen barneySep 6, 20255.0The person that served I mean waited she was awesome one of the better Subs that I've ever had from Subway I plan on going there many times during my lunch
Frequently Asked Questions About Subway
Where is the Subway restaurant located in West Chester?
The Subway restaurant is located at 7132 Cincinnati Dayton Rd, Suite 700, Butler, West Chester, OH 45069.
What are the operating hours of Subway at 7132 Cincinnati Dayton Rd?
Subway is open every day from 8:00 AM to 9:00 PM.
Does the Subway in West Chester offer delivery services?
Yes, the Subway location at 7132 Cincinnati Dayton Rd offers delivery services.
Can I dine in or pick up my order at this Subway location?
Yes, you can dine in at the restaurant or pick up your order, including curbside pickup.
Does this Subway provide catering services for events?
Yes, the Subway at 7132 Cincinnati Dayton Rd offers catering services for your needs.
What meals are served at the Subway in West Chester?
This Subway location serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/27111-0/menu/.
Are there any beauty salons near the Subway at 7132 Cincinnati Dayton Rd?
Yes, nearby beauty salons include BvrbudoCuts, Royal Studio, SG Beauty, Beaux Mondes Salon, Blow Dry Bar & Salon, The Sanctuary Somatic Style by Tiffany, and Shearfully Chay Salon.
What nearby food places can I visit around the Subway at 7132 Cincinnati Dayton Rd?
Nearby food options include other Subway locations, The Donut Dude bakery, HoneyBaked Ham pop-up shops, Honey Baked Ham Seasonal Store sandwich shop, and jugo smoothie and vegetarian restaurant.
Are there fitness centers near the Subway on Cincinnati Dayton Rd?
Yes, 9Round Fitness boxing club and gym is located nearby for your fitness needs.