Location.com logo
Brand Certified

Subway

2.8
(160 reviews)

Business Details

(513) 779-7730
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Chester Subway® Restaurant at 7132 Cincinnati Dayton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7132 Cincinnati Dayton Rd, West Chester, OH
45069, United States

Hours

Reviews

2.8
160 reviews
5 stars
46
4 stars
21
3 stars
16
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful responses, and long wait times.

Food Quality

Many customers reported issues with food quality, including skimpy portions, stale ingredients, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and condiment containers.

Staffing Issues

Customers noted that the location is often understaffed, leading to slow service and mistakes in orders.
  • HA
    Heather Anderson
    1 day ago
    1.0
    What the heck happened to this subway!? Do not order from here!! I just ordered DoorDash and it was sad…
  • RN
    Rima Nepal
    Feb 10, 2026
    1.0
    I ordered 2 footlong online through app and they gave us 2 footlong without chicken and veggies instead there was only 2 Pieces of chicken like seriously 😡 only lettuce was there I added all the veggies and not even 1 cucumber was there. Don’t go to this location very bad and they don’t even pick up call.
  • BC
    Bella Chain
    Jan 27, 2026
    1.0
    I accidentally placed my order at the wrong location and you can’t cancel it throughout the app so I tried to call and no one picked up the phone. It hung up immediately said the voicemail was full.
  • KH
    Karan Hingrajia
    Nov 14, 2025
    1.0
    We ordered the sub online from this location, online menu said they have Veggie Patty available and we ordered the sub, went inside directly after placing the order since I placed order from the Subway app outside the store. I asked for the order lady said we don't have Veggie Patty and it's discontinued, that is ok. But if discontinued then why was it allowing me to place the order through app for the same location? I asked for refund and cancel the order before the time of pickup, even order was not started yet, but still she refused and asked me to cancel the order online via app since I placed it. But on the app you cannot cancel the order once placed, have to call that particular location to void the transaction and cancel the order before it's made. But that lady wasn't ready to listen and kept on saying I can't cancel your order. Very poor customer service and on top of that she was constantly watching reels or on the video chat. I would strongly request others to verify the availability of the items before placing order through Subway app at this location.
  • BB
    Braxton Joel bullock
    Nov 8, 2025
    1.0
    Terrible no comprehension of what was happening.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in West Chester?

The Subway restaurant is located at 7132 Cincinnati Dayton Rd, Suite 700, Butler, West Chester, OH 45069.

What are the operating hours of Subway at 7132 Cincinnati Dayton Rd?

Subway is open every day from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: