Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,083 reviews
5 stars
611
4 stars
290
3 stars
87
2 stars
33
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them greasy or bland.
Service Issues
Frequent complaints about slow service, incorrect orders, and unhelpful staff.
Cleanliness
Concerns about cleanliness, particularly in the bathrooms and overall restaurant environment.
Customer Experience
Positive experiences highlighted friendly staff and welcoming service, but negative experiences noted rude or indifferent service.
Atmosphere
Comments on the restaurant being too warm and poorly lit, affecting the dining experience.
- AAAlycen1 day ago5.0The worker's were fast and friendly. It was quite busy and the service was still great. The burgers are fantastic and the mount of food you get is plenty.
- RRRobNov 16, 20254.0Always quick and easy pickup. I'd much rather spend $14 here for a better quality burger and walk in and grab it than spend that same $14 at a fast food drive thru.
- CTChristina Stang (Tina)Nov 11, 20255.0First time eating here and it's is very good, the burgers are great, the double brisket is huge!! Wish the sides of sweet potato waffle fries were more, and the fried Brussel sprouts, thry were very good, but not much to them. Overall it was a great place to try. Thanks to the staff they were very friendly and helpful.
- CLChan Young LeeNov 9, 20254.0👍Good - Burgers were great. - Smashed and full of umami from that maillard. 👎 Bad - Food was generally too oily. - The brussel sprouts fries could have had less oil.
- AGAmanda GordleyNov 8, 20251.0I visited the Smashburger in West Chester today, and I was very disappointed with the experience. The employee working the register was rude, and the restaurant itself was in poor condition there were several empty tables left dirty, other tables not wiped off, and the floors were filthy. This was our first visit to Smashburger, and was unacceptable. I wanted to bring this to your attention so it can be addressed.
Frequently Asked Questions About Smashburger
What type of food does Smashburger serve?
Smashburger serves handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes using fresh, premium ingredients.
What are the operating hours for Smashburger in West Chester?
Smashburger is open Monday through Saturday from 10:30 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services with order and pay ahead options available.
Can I order Smashburger through a mobile app?
Yes, you can order using the Smashburger app available on the Apple App Store.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, offers high chairs, and has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve vegetarian options and coffee?
Yes, Smashburger serves vegetarian options and also offers coffee.
Is alcohol served at Smashburger?
Smashburger serves beer and alcohol but does not serve cocktails, wine, or liquor.
What nearby bakery can I visit before or after dining at Smashburger?
The bakery Breadsmith is nearby, a great place to visit for fresh baked goods before or after your meal at Smashburger.
Are there any smoothie or frozen yogurt shops near Smashburger?
Yes, Bad Frog Frozen Yogurt and Planet Smoothie are nearby, perfect for a refreshing dessert or drink after your Smashburger visit.
Which health or wellness facilities are close to Smashburger?
Nearby facilities include Athletico Physical Therapy and Elements Massage, ideal for relaxation or rehabilitation before or after your meal at Smashburger.