Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,097 reviews
5 stars
623
4 stars
291
3 stars
87
2 stars
33
1 star
63
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers for being juicy and flavorful, though some noted issues with oiliness and saltiness.
Service
While some reviews highlighted friendly and attentive staff, others reported rude service and incorrect orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, particularly regarding dirty tables and bathrooms.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some noting it was too warm and poorly lit.
Value
Customers generally felt the prices were reasonable for the quality of food, although some found it expensive for a fast food experience.
- HSHolly StevensJan 3, 20265.0Makes me happy to eat here. So many burgers, so little time. I prefer the single Colorado and Truffle Smash burgers plus the smash tots.
- GCGlynis CarpenterJan 2, 20261.0Ordered on Doordash. Ordered bacon stack, got something with jalapeños, onions, one piece of bacon. Absolutely inedible. Called the store, they knew why we were calling as in they knew they sent us the wrong item. So, we've been offered to come to the store & tell them they owe us a burger. Meanwhile, I had to go buy something to eat. I do not recommend
- SGSteven GoffJan 1, 20264.0Would've gave it a full 5 star but they had no unsweetened tea. Other than that the food and customer service was amazing!
- JMJoseph MooreDec 20, 20255.0Really good burger at a reasonable price. And I like the fries too.
- SSStephanie SensbachDec 12, 20255.0Was greeted by a friendly lady who suggested items to we may like to try. I had the mushroom and Swiss burger with the crispy brussel sprouts and a candy cane shake. My mother has the Colorado burger with the sweet potatoes waffle fries and a strawberry shake, another girl brought it food out and the lady who took our order came around to make sure our food was good and if we needed anything else. Both of our meals were cooked just perfect. The burgers were juicy, the sweet potato fries and crispy brussel sprouts were very good and the shakes were not too thin not to thick and very tasty. I would recommend Smash Burger to anyone who wants a good burger at a decent price.
Frequently Asked Questions About Smashburger
What type of food does Smashburger serve?
Smashburger serves handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes using fresh, premium ingredients.
What are the operating hours for Smashburger in West Chester?
Smashburger is open Monday through Saturday from 10:30 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services with order and pay ahead options available.
Can I order Smashburger through a mobile app?
Yes, you can order using the Smashburger app available on the Apple App Store.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, offers high chairs, and has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve vegetarian options and coffee?
Yes, Smashburger serves vegetarian options and also offers coffee.
Is alcohol served at Smashburger?
Smashburger serves beer and alcohol but does not serve cocktails, wine, or liquor.
What nearby bakery can I visit before or after dining at Smashburger?
The bakery Breadsmith is nearby, a great place to visit for fresh baked goods before or after your meal at Smashburger.
Are there any smoothie or frozen yogurt shops near Smashburger?
Yes, Bad Frog Frozen Yogurt and Planet Smoothie are nearby, perfect for a refreshing dessert or drink after your Smashburger visit.
Which health or wellness facilities are close to Smashburger?
Nearby facilities include Athletico Physical Therapy and Elements Massage, ideal for relaxation or rehabilitation before or after your meal at Smashburger.