Papa Johns Pizza

3.7
241 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in West Chester, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Chester pizza for any occasion. Call us for pizza delivery in West Chester or stop by 8103 Cincinnati Dayton Road for carryout to order the best pizza in West Chester, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8103 Cincinnati Dayton Road, West Chester, OH
45069, United States

Hours

Reviews

3.7
241 reviews
5 stars
123
4 stars
38
3 stars
16
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved issues with orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised the pizza, others noted issues with undercooked or poorly made items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, raising concerns about hygiene.

Delivery Issues

Customers frequently experienced long wait times and problems with delivery, impacting their overall experience.
  • PL
    Paul Lewis
    Nov 29, 2025
    4.0
    We was not a fan of the thin crust
  • AZ
    askar zunnunov
    Nov 7, 2025
    1.0
    Service very bed
  • BQ
    Brandi Quick
    Nov 4, 2025
    1.0
    I placed an online order on Halloween around 12 PM. I placed the order so it would be delivered to me by 5:30 PM so we could eat before taking our child trick or treating. A little before 6 PM I still didn't have my order. I called them to figure out what was going on the female manager I spoke with was extremely rude right off the bat. Then kept making excuses about how it is their busiest day of the year. She then said my pizza was only just now going into the oven and it would be another 30 minutes before I would get my order. Mind you the whole time she was being rude and making excuses. Finally I asked to speak to someone else if she was going to continue to be rude. She put a man on the phone who was also rude and said well do you want the food or not. I can cancel the order. I canceled the order because of their crappy attitudes and terrible customer service. Also because it would have made my 3 year old miss trick or treat. They should have better customer service and hire better managers. They are terrible.
  • MT
    Michelle Tomlin
    Sep 11, 2025
    4.0
    Waited for about 5 minutes inside after the app said I had already picked up my order.
  • SW
    Samantha Winkler
    Sep 6, 2025
    1.0
    Disgusting and not clean or hygienic

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in West Chester, OH?

Papa Johns Pizza offers delivery Monday through Thursday and Sunday from 10:15 AM to 11:30 PM, and on Friday and Saturday from 10:15 AM to 12:30 AM.

Can I order pizza for carryout at the West Chester Papa Johns location?

Yes, carryout is available daily from 10:15 AM to 11:15 PM Monday through Thursday and Sunday, and until 12:15 AM on Friday and Saturday.