Papa Johns Pizza

3.7
240 reviews

About

Pizza Restaurant
At Papa Johns Pizza in West Chester, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Chester pizza for any occasion. Call us for pizza delivery in West Chester or stop by 8103 Cincinnati Dayton Road for carryout to order the best pizza in West Chester, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8103 Cincinnati Dayton Road, West Chester, OH
45069, United States

Hours

Reviews

3.7
240 reviews
5 stars
123
4 stars
37
3 stars
16
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor communication and lack of resolution for issues.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow special requests, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including staff not following hygiene protocols.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders arriving cold or not at all.

Food Quality

While some customers praised the taste and quality of the pizza, others noted inconsistencies in preparation and ingredient quality.
  • AZ
    askar zunnunov
    Nov 7, 2025
    1.0
    Service very bed
  • BQ
    Brandi Quick
    Nov 4, 2025
    1.0
    I placed an online order on Halloween around 12 PM. I placed the order so it would be delivered to me by 5:30 PM so we could eat before taking our child trick or treating. A little before 6 PM I still didn't have my order. I called them to figure out what was going on the female manager I spoke with was extremely rude right off the bat. Then kept making excuses about how it is their busiest day of the year. She then said my pizza was only just now going into the oven and it would be another 30 minutes before I would get my order. Mind you the whole time she was being rude and making excuses. Finally I asked to speak to someone else if she was going to continue to be rude. She put a man on the phone who was also rude and said well do you want the food or not. I can cancel the order. I canceled the order because of their crappy attitudes and terrible customer service. Also because it would have made my 3 year old miss trick or treat. They should have better customer service and hire better managers. They are terrible.
  • MT
    Michelle Tomlin
    Sep 11, 2025
    4.0
    Waited for about 5 minutes inside after the app said I had already picked up my order.
  • SW
    Samantha Winkler
    Sep 6, 2025
    1.0
    Disgusting and not clean or hygienic
  • BO
    Bekzodbek Olimbekov
    Aug 19, 2025
    5.0
    Wonderful stuff! We explained that we have meat preferences and we appreciate no cross contamination in our veggie pizzas and Sam provided wonderful service.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in West Chester, OH?

Papa Johns Pizza offers delivery Monday through Thursday and Sunday from 10:15 AM to 11:30 PM, and on Friday and Saturday from 10:15 AM to 12:30 AM.

Can I order pizza for carryout at the West Chester Papa Johns location?

Yes, carryout is available daily from 10:15 AM to 11:15 PM Monday through Thursday and Sunday, and until 12:15 AM on Friday and Saturday.