Panera Bread

3.7
536 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Chester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7725 Voice of America Centre Dr, West Chester, OH
45069, United States

Hours

Reviews

3.7
536 reviews
5 stars
240
4 stars
116
3 stars
54
2 stars
37
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including missing ingredients, stale items, and overall dissatisfaction with taste.

Service Efficiency

While some reviews praised quick service, many others highlighted long wait times, incorrect orders, and poor customer service experiences.

Cleanliness

Numerous reviews pointed out cleanliness issues, particularly in restrooms and dining areas, indicating a need for better maintenance.

Pricing Concerns

Several customers expressed that the prices were too high for the portion sizes and quality of food received.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some noting helpful employees while others reported unprofessional behavior.
  • KK
    Kayden
    1 day ago
    3.0
    Panera is usually fine, but the order ahead experience is really frustrating. The app will say the order is ready, but when I get there it’s often not, and I end up waiting anyway. That kind of defeats the whole point of ordering ahead. The food is okay and consistent, but the timing and pickup process definitely need improvement.
  • AA
    Angelin Mantilla (AK)
    2 days ago
    1.0
    I asked for a sandwich with avocado on the picture you can see avocado slices, but the sandwich has only tiny green color, the coffee was watery and when I add the sugar it taste moldy. The restroom is nasty, either brown spots on the walls. The manager was not very happy when i mentioned about the restrooms, he turn his face away and walk away. Horrible experience
  • JL
    Jolene Lauber
    Dec 20, 2025
    1.0
    PSA - Make sure you check the ingredients on all your items before leaving with a pickup order. First of all, let’s be real…$13 for a pretty small salad is not a great ROI to begin with..but I ordered the Balsamic salad with grains. I didn’t customize or anything and still didn’t receive a single piece of grains or any avocado. Again..shame on me for not inspecting the salad, but for $13, I don’t feel like I should have to.
  • IN
    itza nunyabiz
    Dec 8, 2025
    3.0
    We went there in the winter time and found flies buzzing around the food on the counter. Not sure where flies were coming from in 24 degree weather. . .
  • MK
    Matthew Krupnick
    Dec 6, 2025
    1.0
    Once again, I stopped on Saturday morning this time at 9:24 and they only had two flavors of bagels.

Frequently Asked Questions About Panera Bread

Does Panera Bread West Chester accept reservations?

No, Panera Bread West Chester does not accept reservations.

What are the opening hours of Panera Bread West Chester?

Panera Bread West Chester is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.