Dunkin'

4.2
510 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Chester, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8315 Cincinnati Dayton Rd, West Chester, OH
45069, United States

Hours

Reviews

4.2
510 reviews
5 stars
303
4 stars
100
3 stars
43
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with many noting the staff's attentiveness and quick response times.

Product Consistency

There were mixed reviews regarding the consistency of drink quality, with some customers reporting issues with taste and incorrect orders, while others highlighted the reliability of their favorite items.

Cleanliness

Feedback indicated that while some customers found the location clean and well-maintained, others noted issues with cleanliness, particularly in busy times.

Drive-Thru Efficiency

The drive-thru service was often described as fast and efficient, although some customers experienced delays during peak hours.

Food Quality

While many enjoyed the food offerings, there were complaints about stale items and incorrect orders, suggesting variability in food quality.
  • ZH
    Zhanee Hendrix
    Nov 9, 2025
    1.0
    I just got Sec croissant, hashbrowns, and a Hot chocolate. The hashbrowns taste like they were fried in dishwater there was a weird aftertaste. The sausage and croissant was okay but the egg was so mushy I took it off it felt undercooked 🤢. And the hot chocolate just taste like chocolate I should’ve just went to Udf I was honestly disgusted. For $10 smh
  • CW
    Chasity Williams
    Nov 2, 2025
    1.0
    I ordered this toast and they put the wrong bacon on it I returned it and they have it to me again still with the wrong bacon if you call that bacon smh 🤦🏾‍♀️
  • AN
    Asadbek Nematov
    Nov 2, 2025
    3.0
    Horrible service, especially at the counter, the guy was rushing us to order, and when I get my coffee(with caramel, which felt like it wasn't there) and asked for extra pump of caramel the same guy was so rude and asked me to give him a minute, after 2-3 minutes of waiting for him to respond I just left. But the donuts are good, same goes for the coffee.
  • HM
    HAMDI MAHMOUD
    Oct 24, 2025
    1.0
    I don’t know which restaurant will give you a sandwich with no napkins. I don’t know how much napkins cost these days. They could at least add it on the menu if they’re gonna charge for it.
  • AC
    Angie Chamberlin
    Oct 12, 2025
    3.0
    Multiple drinks we have gotten over the past few months have tasted almost tasteless. Watered down, too milky, or all foam. Chai teas we got today tasted like hot milk. Will be using other locations from now on.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Chester, OH?

Dunkin' in West Chester, OH is open Monday to Thursday from 4:00 AM to 7:00 PM, Friday from 6:00 AM to 5:00 PM, Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.