Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Chester, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
335 reviews
5 stars
186
4 stars
55
3 stars
24
2 stars
23
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, particularly with drinks and food items, leading to frustration.
Product Quality
Several reviews highlighted concerns about the freshness and quality of food items, including stale donuts and poorly made sandwiches.
Speed of Service
Customers experienced long wait times, especially during busy hours, with some noting that drive-thru service can be particularly slow.
Pricing
While some customers appreciate the value, others feel that prices are too high for the quality of food and service received.
- KKKP KD3 days ago1.0They could never get a simple coffee with cream and sugar right. When I reached the drive-thru window and asked to add one more item(hash brown) , the girl told me to drive around and place a new order. Very disappointing experience and that's the last time I'll visit this place .
- EEE4 days ago5.0The morning crew are so wonderful here. Definitely worth a visit!
- HHHannahNov 15, 20251.0Literally everytime I come here my drink is disgusting or not correct. I paid $5 for half a cup of coffee missing half of the ingredients. Save your money and time lol.
- ESEvan SchultheissNov 12, 20251.0I don’t think this location ever gets my order right and it’s so simple. It’s honestly pretty funny.
- THTwila HopkinsOct 31, 20255.0DD is an all-time favorite of mine I go there often! A lot of times they forget to put in 2splenda’s in my hot green tea☹️ So I ask for the packets to keep in my car. Other than that, they’re great.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Chester, OH?
Dunkin' in West Chester is open Monday to Thursday and Saturday from 4:00 AM to 7:00 PM, Friday from 6:00 AM to 5:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Where is Dunkin' located in West Chester?
Dunkin' is located at 8267 Princeton Glendale Rd, Butler, West Chester, OH 45069, at the Shell gas station on OH-747 at Smith Rd.
What specialty items can I expect at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.
What new holiday menu items are available at Dunkin'?
For the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to skip the line at Dunkin'?
You can order ahead using the Dunkin’ mobile app available on the Apple App Store and Google Play, or use the online order link for fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What nearby places can I visit around Dunkin' in West Chester?
Nearby places include Shell gas station, Hurricane Bay Car Wash, La Petite Academy preschool, Montage Hair and Nail Studio, and several insurance agencies such as Next Generation Insurance Agency.
Can I find other coffee shops near this Dunkin'?
Yes, nearby you will find at least one other Dunkin' location and the Marathon Gas station which also offers coffee.
How can nearby places like Shell gas station and Hurricane Bay Car Wash enhance my visit to Dunkin'?
You can conveniently fuel up your vehicle at Shell gas station or get your car cleaned at Hurricane Bay Car Wash right next to Dunkin', making it easy to combine errands with your coffee or breakfast stop.