Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Chester, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
341 reviews
5 stars
188
4 stars
55
3 stars
25
2 stars
24
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Product Consistency
Many reviews highlighted issues with order accuracy and food quality, including stale donuts and incorrect drink preparations.
Positive Experiences
Despite negative feedback, some customers praised friendly staff and good service during their visits.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs relative to product quality.
- ACAndrew ChapmanDec 21, 20253.0Donuts are good but there is some serious shrinkflation happening here. Never seen the donuts so small. The value is no longer here. With the price of the donuts and how small they have gotten I will be looking at local shops more
- JSJesus SalinasDec 19, 20252.0This is probably the worst dunking in the west Chester area. Workers have the worst attitude and basically rush you through orders, my bagel was smashed as if someone sat on it or stepped on it. They are actually making me consider making my own coffee at this point.
- TBTracy BarrettDec 17, 20251.0Crappy service Crappy cold donut Almost asked for a refund I’m so tired of getting crappy everything for too much mullah. Period
- TStodd smithDec 1, 20251.0Every worker does not know what is going on. Ordered two iced coffees and they kept saying they were lattes. They couldn’t understand the concept of an iced coffee with cream. Ended up just leaving.
- BBBoby BrashearNov 29, 20251.0Ordered a Large frappe and got a med with no whipped cream on top and tasted like burnt water. I asked nicely to have them fix it and the girl got really upset and started talking to her coworker and rolling her eyes. Also if you’re going to work customer service at night I’m sure the dress code there is not belly shirts with yoga pants with your gut hanging over. 🤢
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Chester, OH?
Dunkin' in West Chester is open Monday to Thursday and Saturday from 4:00 AM to 7:00 PM, Friday from 6:00 AM to 5:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Where is Dunkin' located in West Chester?
Dunkin' is located at 8267 Princeton Glendale Rd, Butler, West Chester, OH 45069, at the Shell gas station on OH-747 at Smith Rd.
What specialty items can I expect at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.
What new holiday menu items are available at Dunkin'?
For the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to skip the line at Dunkin'?
You can order ahead using the Dunkin’ mobile app available on the Apple App Store and Google Play, or use the online order link for fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What nearby places can I visit around Dunkin' in West Chester?
Nearby places include Shell gas station, Hurricane Bay Car Wash, La Petite Academy preschool, Montage Hair and Nail Studio, and several insurance agencies such as Next Generation Insurance Agency.
Can I find other coffee shops near this Dunkin'?
Yes, nearby you will find at least one other Dunkin' location and the Marathon Gas station which also offers coffee.
How can nearby places like Shell gas station and Hurricane Bay Car Wash enhance my visit to Dunkin'?
You can conveniently fuel up your vehicle at Shell gas station or get your car cleaned at Hurricane Bay Car Wash right next to Dunkin', making it easy to combine errands with your coffee or breakfast stop.